Communication & Interpersonal Skills Archives - Page 76 of 99

LEAD Positive – What Highly Effective Leaders See, Say and Do

By Kathryn D. Cramer I received an advanced copy of this book to review several months ago (the book was published a bit over a month ago). I read it this week, and obviously I liked it or I wouldn’t be typing these words. Until today when I went to get the Amazon link, I

A Different Take on Feedback

Feedback says as much about us (the giver) as it does about the receiver. I say this often, and many times people look at me funny. After all, the feedback I give you is about something you did – your behavior or performance – and isn’t about me at all, right? Not so fast my

The Remote Leadership Certificate Series

More and more leaders are leading teams that aren’t in the next cubicle, down the hall or right out in the shop or warehouse. We are leading people we don’t see every day (or almost ever). And to do this well is even harder than leading next door – because communication is harder, there are

What’s Love Got to Do With It?

I’ve written more than once about the connection between love and leadership. Here are two examples – recent and farther back). Today, I want to extend that connection to coaching and feedback. Do you have to love your people in order to give them effective feedback? No. Do your people have to love you in

Why Leaders Can’t Delegate Onboarding to HR

Onboarding. It’s that very corporate sounding work for what used to be called New Employee Orientation. If you work in a large organization, your HR department likely has created a process for doing this – and while the depth and success of these efforts may vary widely, chances are your process is helpful. Let me

Scaling Up Excellence

By Robert I. Sutton and Huggy Rao Sometimes books arrive at just the right time. Perhaps that is why I feel so strongly about this book before I even finish. You see this book is about growth and scaling your enterprise, project or team. Currently I’m doing all of these, so the message of this

The Triple Focused Leader

Focus. It is one of those words everyone says is a good thing – something most people would like to be better at. Yet by itself, something is missing. What are you focused on? Daniel Goleman, best-selling author and a codirector of the Consortium for Research on Emotional Intelligence In Organizations at Rutgers University has thought about this question

The Moth

By Catherine Burns, Editor Catching up on magazine reading from last year, I saw an ad for a book I’d never heard of. I was intrigued, and since my iPad was nearby, I reached for it and investigated the book on Amazon. Five minutes later it was on my Kindle and 24 hours later I

How We Screw Up Feedback

Over the years, I’ve come to believe, and have told many groups, that feedback often says as much about us as it does the performance about which we are giving feedback. Even if you wouldn’t go quite that far, it is safe to say that it is difficult/impossible for our feedback not to be, at

Why Don’t Leaders Get Along?

I don’t often (ok, basically never) write about politics or the political system, except to look for lessons we can learn from what our leaders are doing (or not doing). I’ll get to the lesson, but first, the frustration most all of us share. Why can’t our Congress and our President get along? I mean,

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