That title carries a pretty big promise. After all, the best leaders are excellent at asking questions in all sorts of situations. I also hope the title is stoking your curiosity. Urging you to read on, wondering what is the leadership question that Kevin thinks is the most important of all. I will share the

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One of the challenges you will likely face as a new leader is managing the increased inbound communication efforts. And not just written communications like emails, texts, instant messages, and meeting or calendar requests. There are more verbal communications too. More people dropping in to talk or stopping you as you walk down the hall.

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Last week, I wrote about how to assess the effectiveness of your organizational communication, but I didn’t talk about how to improve it. This week, I take that next step. If you would like to improve organizational communication (and I’m guessing, you do) – here are five places to start. Have a clearer message No

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Having worked with and interacted with leaders and team members from over fifty countries, there are certain issues and conversations that are predictable because they are so prevalent. For all the differences in culture, industry, size, and situation, most everyone says they wish organizational communication was … better. That is understandable because it is hard.

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Guest article by Bill Yeargin Pete, a recent MBA graduate early in his career, approached me at an industry meeting with an obvious question on his mind. He had taken leadership classes as part of his grad school program and understood leadership theories but not the pragmatic side. He wanted me to make it simple:

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Empowerment is a great thing. Empowered employees show greater commitment, stay more engaged, and create better results. Empowered employees take more initiative and get more done than employees who work in a fear-based, command-and-control environment. As a new supervisor, you may have heard and read about these organizational performance results, and then decided that you want

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Think about how it feels when you are misunderstood after communicating with someone. None of the emotions are positive, and none of the outcomes are likely very good for the communication and perhaps the relationship. Misunderstandings can come directly from our words. But more often, the root of misunderstanding is a disconnect between the sender’s

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Picture this… You’re working on a project, and you’re giving what you believe to be your best effort to get things right and to deliver the project on time. One day, your supervisor comes to you to offer some “feedback” on your performance. Where does your mind go? Do you think “great, I was looking

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