Communication & Interpersonal Skills Archives - Page 85 of 100

Finding Your Leadership Style

Here is some very good news for you. There is no perfect leadership style, which means there is more than one way to lead effectively. Why is this good news? Because it means you, yes you, can become a highly effective leader. Read that again and let it sink in. Whatever your past experience, whatever

The Art of Explanation – Making your ideas, products, and services easier to understand

By Lee Lefever “Lucy, you’ve got some ‘splaining to do!” It’s one of the most famous lines from one of the most famous television shows in history (in case you don’t know, Ricky says it, and often, to Lucy on the classic, I Love Lucy.) The fact is we all have a lot of ‘splaining

What is Leadership?

Less than two weeks ago, actor Charles Durning passed away. In the days that followed, I read this quotation from him. It speaks to acting, his chosen profession, but when I read it, I immediately thought about the application for us as leaders. Stay with me and read on. “What is acting?” “Acting is listening. If

The Leader’s Attitude Choice

I travel enough to have lots of travel and airline stories. Overall, I have as many positive ones as negative ones. In fact, I am typically very productive on airplanes, even when the seating space is tight. Today, however, I want to talk about one of “those” travel days. My day was supposed to be relatively

Little Things Aren’t Such Little Things

I live in Indianapolis, Indiana. When I travel and people find out where I live, one of the questions I get asked is, “Have you ever been to the Indianapolis 500?” The answer is, yes I have. I’ve been purely as a spectator several times and in 1986 I was there as a part of

A Renaissance of Wonder

This season is often described as a season of wonder. While that is an apt description, why wouldn’t any season be a season of wonder? Are there always things to marvel at and be in a sense of wonder for? Even in a week after the horrible events in Connecticut, this is still (and always)

The Gift of (Other) Focus

I’m not a swan expert, but if I watch them, I don’t see them worrying about other swans (unless a mother with her young). I mean, look at this picture – the swans are “a swimming” on their own – focused on their surroundings and their needs. Given that observation, they aren’t a good model for our

The Gift of (Delighted) Customers

So I am counting down to Christmas, helping all the leaders who read this by giving them short daily tasks that when done are translated into gifts for them and those they lead. All the details came on on 12/12/12 – here is that background and a list of the previously posted tasks/gifts. I’ve tried

The Gift of Feedback

As we count down to Christmas, I am creating 12 daily leadership tasks, designed to be completed in 12 minutes or less that I am calling the 12 (Leadership) Days of Christmas. You can see the premise and links to the others in the list here. The best part about these tasks is that in

The Gift of Relationships

On 12/12/12 I outlined a process I call The 12 (Leadership) Days of Christmas. If you have been following along you know that. If not, check out the beginning (with links to the other days) to understand what we are doing and why. In the song there are ten lords a leaping. As a leader

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