By Oren Klaff I love the way the book opens – with a pitch. Here it is: Here’s the “big idea” in 76 words: There is a fundamental disconnect between the way we pitch anything and the way it is received by our audience. As a result, at the crucial moment, when it is most
Poor performance, turnover, conflict and disengagement. This reads like a checklist of most leaders’ worst fears. I know, because they get mentioned to me nearly every day when I talk with, coach, consult with and train leaders. While there is no single silver bullet answer to solve all four of these problems, there is one
Recently, while facilitating a leadership discussion with a group of managers and owners at a conference for the Lumbermens Merchandising Corporation, the topic of engaging the front line employees came up. In effect, the question was asked, ” How do I get a truck driver to engage with the business and think about their work
Have you ever given a presentation and when it was over you said to yourself . . . “I should have been better prepared.”? Have you vowed in that moment of stress, frustration and with the sense of lost opportunity that “I’ll be better prepared next time.”? Then, as the next presentation came up like
It doesn’t matter where I go, or what I do, whether coaching, consulting, or training, the topic of communication always plays a part. It makes sense – we are all dealing with other people and communication is not only critical, but unavoidable. So when I came across this quotation from George Bernard Shaw, I thought it would be worth
During last night’s Republican National Convention, New Jersey Governor, Chris Christie, gave the keynote address. During his speech, he made a point worthy of our consideration as leaders. Relatively early in the speech, Governor Christie said: The greatest lesson Mom ever taught me, though, was this one: she told me there would be times in your life
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