Communication & Interpersonal Skills Archives - Page 89 of 99

How Leadership Is Like Beer

I caught myself humming a tune from my past the other day. It’s an old Tom T. Hall song titled “I Like Beer.” Just to give you a flavor, here is the second half of the chorus . . . “Whiskey’s too rough, champagne costs too much, and vodka put my mouth in gear. This

Change vs. Consistency

This is the 700th blog post on this blog, and because I blogged previously here, this is really my 1532nd post since March of 2004. This fact got me thinking about consistency, and led me to today’s quotation. “But change must always be balanced with some degree of consistency.” – Ron D. Burton, lawyer, businessman,

Finding a Story for a Specific Communication Purpose

Tom had a major presentation coming up in less than a week, and he was concerned. This presentation was important not only for his team and his company, but also for his career. He knew that if he did well it would make all the difference . . . for everyone. And if it bombed,

Are You Observing or Judging?

Yesterday, I was thinking about observation and judgement, and how it relates to effective communication and coaching. It reminded me of a particular incident that took place a few years back – an incident I had previously written about on the blog for my book Remarkable Leadership. We were driving somewhere as a family and,

A Workshop Alone Isn’t Enough

Even though most people would say we are in the training business, we don’t see it that way. Yes, we deliver training, and so we are intimately aware of both the benefits and the limitations of that method of transferring skills and knowledge. There are many benefits training can provide. Here are just a few:

Telling a Story that Influences Others

There are many reasons you might want to tell a story. You could tell a story to entertain, to inform, or to get a laugh. You could tell a story to a friend, write it in a blog post, or include it in a presentation. While there are many situations when a story can be

What’s Your Word Count?

Sales trainers and professionals have said it for years. The best sales people talk less during their encounters with customers than others do. They get the prospect to share their thoughts and concerns. They recognize that the sale isn’t made by their perfect words as much as by the feelings and thoughts of the prospect. While this

Workshops to Accelerate Your Professional Progress

For the past couple of years, we have been offering public workshops on two important professional skill sets. I share them with you today, because they are changing significantly in the New Year. More about the changes in a minute, but first, about the workshops themselves! The Bud to Boss Workshop Guy Harris and I

Sprinkle Joy

I’ve read a lot of Ralph Waldo Emerson over time, but never, that I can recall, had I read this, until yesterday. “Sprinkle joy.” – Ralph Waldo Emerson Questions to Ponder When do I sprinkle joy? Where do I sprinkle joy? How can I sprinkle more of it? Action Steps Find ways to bring more joy to

Six Keys to Crafting Your Story

Starting from the time we have enough of a vocabulary to string together two sentences, we start telling stories — and even before that, we are entranced by them. The poet Mariel Rukeyser wrote “The universe is made of stories, not atoms.” While that isn’t literally true, we all recognize the wisdom in the thought.

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