There are many reasons you might want to tell a story. You could tell a story to entertain, to inform, or to get a laugh. You could tell a story to a friend, write it in a blog post, or include it in a presentation. While there are many situations when a story can be

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Sales trainers and professionals have said it for years.  The best sales people talk less during their encounters with customers than others do.  They get the prospect to share their thoughts and concerns. They recognize that the sale isn’t made by their perfect words as much as by the feelings and thoughts of the prospect. While this

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For the past couple of years, we have been offering public workshops on two important professional skill sets. I share them with you today, because they are changing significantly in the New Year. More about the changes in a minute, but first, about the workshops themselves! The Bud to Boss Workshop Guy Harris and I

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I’ve read a lot of Ralph Waldo Emerson over time, but never, that I can recall, had I read this, until yesterday. “Sprinkle joy.”  – Ralph Waldo Emerson Questions to Ponder When do I sprinkle joy? Where do I sprinkle joy? How can I sprinkle more of it? Action Steps Find ways to bring more joy to

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Starting from the time we have enough of a vocabulary to string together two sentences, we start telling stories — and even before that, we are entranced by them. The poet Mariel Rukeyser wrote “The universe is made of stories, not atoms.” While that isn’t literally true, we all recognize the wisdom in the thought.

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One of the roles of a leader is to provide the perspective that the rest of the team or organization might not see.  It is easy to get caught up in the daily to-do list, the quarterly objectives and the rhythm of the calendar, and lose sight of the bigger picture, the larger goals, the

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I first read Dale Carnegie’s classic How to Win Friends and Influence People 30 years ago.   While that may seem like a long time ago to you, the book was already old then – it was written in the 1930’s.  I read it again a few years later. I read it again, when was working on Remarkable Leadership. Why?

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This week’s Resource Recommendation is Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher. You’ve met people like them. They have a certain something that makes people notice them: a quiet confidence, a charisma, a presence. Dianna Booher shows us all how to create this type of presence in her

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You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it

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If you read this blog or have known my work for a long time you likely know I love quotations.  In fact, I’ve been a collector of quotations for many years.  One thing I have learned from that collecting is that there are some people that have said a lot of things worth collecting, remembering and

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