One of the roles of a leader is to provide the perspective that the rest of the team or organization might not see.  It is easy to get caught up in the daily to-do list, the quarterly objectives and the rhythm of the calendar, and lose sight of the bigger picture, the larger goals, the

Read More

I first read Dale Carnegie’s classic How to Win Friends and Influence People 30 years ago.   While that may seem like a long time ago to you, the book was already old then – it was written in the 1930’s.  I read it again a few years later. I read it again, when was working on Remarkable Leadership. Why?

Read More

This week’s Resource Recommendation is Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher. You’ve met people like them. They have a certain something that makes people notice them: a quiet confidence, a charisma, a presence. Dianna Booher shows us all how to create this type of presence in her

Read More

You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it

Read More

If you read this blog or have known my work for a long time you likely know I love quotations.  In fact, I’ve been a collector of quotations for many years.  One thing I have learned from that collecting is that there are some people that have said a lot of things worth collecting, remembering and

Read More

If you have been a reader of my newsletter, attended a workshop or know me in some way, you may know how much I love the Indiana State Fair.  Clearly, many people know, based on the number of texts, emails and phone calls I have received after the stage collapse tragedy last night. We weren’t

Read More

The late great Jim Rohn, was more than just a great speaker, he was a modern day philosopher.   Here is one of my favorite quotations from him about communication.  “The goal of effective communication should be for listeners to say, ‘Me, too!’ versus ‘So what?’”               – Jim Rohn, speaker and author Questions to Ponder

Read More

I find myself thinking about, reading about and working on the skills of influence more all the time. Why?  Because I am interested, because it is a vital part of the work I do and what I teach.  And because it seems lots of recently written material about the topic seems to show up in my life

Read More

Earlier this week I wrote a post stating that leaders should have a closed door policy.  This post has created lots of conversation – I have received a number of emails, had personal conversations and several people wrote lengthy comments on the blog post as well. I’ll admit I used the “closed door” metaphor to

Read More

Over the last couple weeks you have heard about it – the unfortunate incidents of air traffic controllers falling asleep on their overnight shifts. First, let me say this is clearly a situation no one wants to happen – not the flying public, not the FAA, and not the individual controllers.  This is a safety

Read More