Should you focus on Twitter? Well what about Facebook? What in the world is micro blogging? AH! How are leaders supposed to get involved in these new social phenomenons to build customer relationships and their business when it seems so complicated? The key for leaders to crack social media is Strategy. You need to use
I recently wrote an article titled “The Unexpected Perils of Balance“. A few days later a colleague, student and longtime reader emailed me a metaphor for balance. Let me quote Ann Marie Turner of Austin Texas directly: There was a kid in my third grade class – probably one in yours, too – who liked
Around the world today there will be plenty of people sitting in some sort of supervisor training workshop. And while those sessions will be well designed and led by skilled and well meaning trainers and facilitators, the vast majority of these sessions will leave out skills that will be critical to both the supervisor’s and
Several days while passing through the Denver airport (with at least two books in my bag), I stopped in a bookstore to browse. I left with two books, including, How the States Got Their Shapes by Mark Stein. Because I like American history (thanks to my Grandma)Â and geography (thanks to my Dad), I was sure
Twitter, if you don’t know, is a micro-blogging or instant updating social media tool, that is growing at expontential rates (even before Oprah joined the party). I’ve been on Twitter user for over a year and now have over 4100 followers, which probably puts me in the top couple percent of all users. But it
Members of our Remarkable Leadership Learning System were treated to a great Guest Conversation call this week. My guest was Bruce Tulgan, the author of many books, including his newest Not Everyone Gets a Trophy: How to Manage Generation Y. Because our members are focused on being more effective at giving feedback, (Bruce also wrote a
Chuck Noll, coach of the Pittsburgh Steelers for many years and winner of 4 Super Bowls, said, “The mercenaries will always beat the draftees, but the volunteers will crush them both.” Who are you leading? This quotation comes from a military perspective, and I’m sure Coach Noll translated it to football. I’m sure it isn’t
One of the competencies in my book Remarkable Leadership is Influencing with Impact. In order to be a highly effective leader we must be able to successfully influence and persuade others. While we all know how powerful our actions are in influencing others, we cannot lose sight of how powerful our words are as well. Ralph Waldo Emerson
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