Nearly all best-selling business or self-help books have a model included. In fact, it is often the model that is the basis for the book’s success. Any self-respecting (and successful) consultant uses models in their work, too. Yet, as valuable as these models, styles, and formulas can be, none are perfect. They can even get
There are many highly successful companies that tout their customer focus. It is easy to see that they truly put customers at the top of their priority list. You can also find an equally long list of highly successful companies that prioritize employees first. So, which is it – customers first or employees first? Let’s
Everyone would agree that communication is a critical leadership skill. I mean, if you can’t communicate your way out of a paper bag, as my father used to say, you’re not going to be a very effective leader. And so before we go any further, let’s be clear about what I mean by communication. Communication is
In 2011, the movie Horrible Bosses was released. Opening at #2 at the box office, it grossed over $209 million dollars. The premise? Three friends decide their bosses are so bad, they plot to murder them. It does so well that in 2014, a sequel is released. In retrospect, this success isn’t surprising. Most everyone
There are hundreds of things you could do as a leader that could create better results. But there is one thing that, when done with the right intention and consistency, will get you better results, improve nearly every metric you can imagine, and ultimately make your job easier. That one thing? Create more interactions with
Empowerment – it’s a word that holds different meanings depending on the context. For us, it’s all about understanding how we can empower others in the workplace. But before we jump into that, let’s first consult the dictionary to see its definition. According to Merriam-Webster, empowerment is “the granting of power, rights, or authority to
Ask most leaders about empowerment and they will either say – I wish my people were more empowered, or they will glow as they discuss the level of empowerment amongst their team members. Why are some happy and some, not-so-much? It has much to do with the habits of the leaders themselves. If we want
Meetings happen more often than ever and cause as much consternation and complaining as ever, if not more. Yet despite all that hand-wringing and general disdain, we may be missing the biggest problem with them. Have you thought about the connection between meetings and team culture? As I’ve said many times (and we wrote about in
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