Today as I walked through the Austin, Texas airport, I stopped in the bookstore (those who know me won’t be surprised by that, but might be surprised that I didn’t purchase anything).  One of the books I picked up, mostly because of the title, was How to Build a Dinosaur:  Extinction Doesn’t Have to Be

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Last week, The New York Times published an interview with John Donahoe, President and CEO of eBay.  While the entire article is instructive, in the opening section he talked about how he has dealt with and uses feedback. In short, he says that he finds that about 1/3 of the feedback he receives is in

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Conflict is a topic that often comes up with I talk with leaders.  In three separate cases lately I have heard of organizations including conflict resolution in supervisor training programs. A perennially popular topic for training at all levels of leadership development training, conflict is as often misunderstood and mishandled as it is discussed.  Consider this view

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Chuck Noll, coach of the Pittsburgh Steelers for many years and winner of 4 Super Bowls, said, “The mercenaries will always beat the draftees, but the volunteers will crush them both.” Who are you leading? This quotation comes from a military perspective, and I’m sure Coach Noll translated it to football. I’m sure it isn’t

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As leaders, we are, by definition, influencing others.  In my recent post, The Power in our Words, I talked about our word choices and how they will influence those around us. To become Remarkable Leaders we want to influence with impact – we want our influence to be a positive and productive force in the

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One of the competencies in my book Remarkable Leadership is Influencing with Impact.  In order to be a highly effective leader we must be able to successfully influence and persuade others. While we all know how powerful our actions are in influencing others, we cannot lose sight of how powerful our words are as well.  Ralph Waldo Emerson

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In my issue of Powerquotes Plus yesterday, the quotation I picked was from Jack Nicklaus, perhaps the greatest golfer of all time.  He said: “Focus on remedies, not faults.” This is a truth for ourselves – that we should focus on what we can improve, and how to do it, rather than focus on our

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I have had several recent conversations that raised questions about 360 Assessments.  Really, more than questions, these were concerns people had or have heard about the use of, and implementation of leadership assessments. While you may not share these concerns, they are real to the people who have them.  In some cases these concerns are

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On 60 Minutes last Sunday, President Obama visited with Steve Kroft for two segments (part 1, part 2).  Throughout he talked about the start of his Presidency, the challenges he is facing and much more.  One small comment about one of his habits is an important lesson for all of us as leaders. He said

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We live in a busy filled-to-the-brim world.  This is true for everyone, but especially for leaders.  There are more distractions, diversions and noise in our world than ever before in history.  And while everyone has 24/7 news, email, texts, social networks and a hundred other sources of information and noise, leaders probably have more. .

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