Conflict is a topic that often comes up with I talk with leaders.  In three separate cases lately I have heard of organizations including conflict resolution in supervisor training programs. A perennially popular topic for training at all levels of leadership development training, conflict is as often misunderstood and mishandled as it is discussed.  Consider this view

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Chuck Noll, coach of the Pittsburgh Steelers for many years and winner of 4 Super Bowls, said, “The mercenaries will always beat the draftees, but the volunteers will crush them both.” Who are you leading? This quotation comes from a military perspective, and I’m sure Coach Noll translated it to football. I’m sure it isn’t

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As leaders, we are, by definition, influencing others.  In my recent post, The Power in our Words, I talked about our word choices and how they will influence those around us. To become Remarkable Leaders we want to influence with impact – we want our influence to be a positive and productive force in the

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One of the competencies in my book Remarkable Leadership is Influencing with Impact.  In order to be a highly effective leader we must be able to successfully influence and persuade others. While we all know how powerful our actions are in influencing others, we cannot lose sight of how powerful our words are as well.  Ralph Waldo Emerson

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In my issue of Powerquotes Plus yesterday, the quotation I picked was from Jack Nicklaus, perhaps the greatest golfer of all time.  He said: “Focus on remedies, not faults.” This is a truth for ourselves – that we should focus on what we can improve, and how to do it, rather than focus on our

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I have had several recent conversations that raised questions about 360 Assessments.  Really, more than questions, these were concerns people had or have heard about the use of, and implementation of leadership assessments. While you may not share these concerns, they are real to the people who have them.  In some cases these concerns are

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On 60 Minutes last Sunday, President Obama visited with Steve Kroft for two segments (part 1, part 2).  Throughout he talked about the start of his Presidency, the challenges he is facing and much more.  One small comment about one of his habits is an important lesson for all of us as leaders. He said

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We live in a busy filled-to-the-brim world.  This is true for everyone, but especially for leaders.  There are more distractions, diversions and noise in our world than ever before in history.  And while everyone has 24/7 news, email, texts, social networks and a hundred other sources of information and noise, leaders probably have more. .

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In a workshop I was leading last week someone asked, “What is the difference between conversation and feedback?” I love this question – and I believe the answer is important for us as leaders in our coaching and mentoring role. Acting on the best answer to this question is critical to our ongoing leadership development

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As I watched the announcement of the NCAA Basketball Tournament parings the other night, I saw what I see every year – analysts and pundits talking about who got the right and wrong seeds, who got snubbed, and what problems caused by the “mistakes” made by the Selection Committee. Later in the shows (both on

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