In this video, I am talking about the power of empathy. But in order to understand the power, we need to know the definition. EMPATHY: The action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another. Empathy is so important to our role as leaders. And
Communication is hard. Cascading communication – getting a clear and consistent message shared – is harder. Doing it remotely? That brings another level of complication. The good news is that, while hard, there are things you can do to improve the chances that everyone hears and understands your messages, no matter how many layers or
One of the most challenging transitions of a career is to move into a leadership role for the first time. If you are doing it after being promoted to lead your former peers, it is even harder. We have helped leaders and organizations overcome those challenges for years. Now a new challenge has added to
We are facing working situations and complications that most have never faced before. And while enlightened leaders want to provide flexibility to their team members to accommodate these trying and challenging times, the work must still be done. This paradox raises leadership flexibility to new importance. How flexible is too flexible? How do we get
Unfortunately, leadership experts aren’t treated like rock stars. But they should be. Rock stars entertain us and give us a song to sing. Leadership experts give us ideas that can change our results, our success, and our lives. And most of them can be pretty entertaining, too. They may not rival The Beatles, Rod Stewart,
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