We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going

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More than ever before, you can find strategies, tactics, and hacks meant to help you learn, grow, and achieve greater professional success. You can find them in books and blogs, on YouTube, podcasts, Instagram and more. While there’s so much available, too often it is so specific that it is hard to connect to your

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Learning and growing to become a more effective leader and professional isn’t easy. There are plenty of things that distract us, get in our way, and keep us from focusing on our growth. That’s why daily inspiration for leaders is so important, and that is why we offer that to you for free. Want to

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Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the

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Most people talk about having goals, even if they haven’t set any. And while most would agree that goals are important, many haven’t been very successful in achieving them after setting them. There are a variety of reasons for that. One common shortcoming in our goal achievement process is not having learning goals. Let’s talk

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I’m confident you’d like to worry less. And I know you would like to get better results for your team and organization. And since both things I am recommending to you today will both reduce your worry and increase your results, you will want to read on. Oh, and did I mention both resources are

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If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea

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If you are a leader and are reading these words, you may be carrying a secret in your mind. You wish you could find a way to “fix” that one team member. You may not say it that way, and it might be a secret because you don’t want to talk about it. But if

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There’s an old song that I like by The Everly Brothers, When Will I Be Loved? Or perhaps you’ve heard the Linda Ronstadt version? As a leader, this might be a question you’ve asked before – WHEN will I be loved? How do others feel about me as a leader? Am I making a difference?

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