We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going
More than ever before, you can find strategies, tactics, and hacks meant to help you learn, grow, and achieve greater professional success. You can find them in books and blogs, on YouTube, podcasts, Instagram and more. While there’s so much available, too often it is so specific that it is hard to connect to your
Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the
Most people talk about having goals, even if they haven’t set any. And while most would agree that goals are important, many haven’t been very successful in achieving them after setting them. There are a variety of reasons for that. One common shortcoming in our goal achievement process is not having learning goals. Let’s talk
If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea
Winston Churchill said, “Those who fail to learn from history are condemned to repeat it.” This is reason enough to be interested in history. Yet, I know many people equate history with a bad high school experience. And if the history being suggested includes the Alamo, many would say, “Oh, I saw the movie with John
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