As leaders of a remote team, it is easier to get down on ourselves. We aren’t getting the participation from our team we’d like. People aren’t honest with us about how their work is going, and we think everything is fine only to have fires pop up in the least likely places. We feel powerless.

Read More

For many people, working from home during COVID has been a big success. At least it’s worked better than many people anticipated. But the longer it goes on and the more uncertainty there is about what the return to the office will look like, or even if it will occur, the more we have to

Read More

Do you manage remote employees? Whether your company is remote by choice or not yet back in the office due to Covid-19, having a remote team can throw up some challenges as well as some great opportunities. While you might worry that remote employees won’t work so hard when they’re not in the office, the

Read More

I don’t want to alarm you, but for most organizations we have entered the dreaded Q4, the Fourth Quarter. The Year-End. Crunchtime. If you didn’t have time to create a work from home plan before COVID hit, now’s the time to plan for next year. In our work with people and their organizations around the

Read More

Leading a remote team is not easy. One of the most difficult things is knowing what, and how well our people are doing at their jobs. This impacts everything from the daily affirmations and “atta girls” that keep people engaged and motivated to year end performance reviews. The biggest question many managers ask is this:

Read More

Would you really yell at an employee for missing a deadline? Do you swear at people who blow off meetings or forget about appointments? Hopefully, the answer is no. Now, let’s ask another question. Would you talk to or treat an employee the way you speak to yourself? That’s always a good question to ask

Read More

A client of mine recently started talking to his project managers about getting their “Remote MBWA.” I had never heard of this particular degree, so I asked him what that was.  He said it wasn’t some new kind of MBA, rather it means Management By Walking Around. Here’s how he described it to me: “Management

Read More

I live in Las Vegas, so I follow the comings and goings of the hospitality industry like those of you in small towns follow your top employers. It didn’t come as a huge surprise to me to find this article making the rounds here.  At first, I laughed, because “Viva Las Office” is the most

Read More

Of all the people predicting doom and gloom when entire organizations began to work from home, none were doomier or gloomier than CEOs. Many had resisted implementing wide-ranging work from home options. They had to implement remote work in practically no time, often without a real plan, and hope the company didn’t implode in the

Read More

There are better ways to learn how to swim than being thrown into the deep end of the pool. That said, should you find yourself in the deep end, you’ll learn how to keep yourself afloat or, well…the alternative. Do you notice anything missing in this analogy? If the goal was to learn to swim,

Read More