There’s a generational battle going on in the workplace, and it centers around phone messages. Do you leave voicemails when you call people? Do you respond to phone calls if there isn’t a voicemail? When you receive a voicemail notification, do you check it first or just call the number back? Have your children EVER

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I have worked on hybrid teams or fully remote for almost 25 years. In that time, I’ve written multiple books, taught classes, and helped start and run a company. Clearly, I can get stuff done. But what about those days when you lack motivation? What happens when you just can’t seem to get over the

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What is your biggest pet peeve when sitting through a webinar or online presentation? Studies show that some of the biggest problems stem from a similar problem: how the content is organized. Some of the biggest complaints about web presentations are:Not getting to the point.Taking too long.Too much irrelevant detail.There have been books and lectures and

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Are you and your team returning to the office full-time? The numbers say you are, but I don’t believe it. Oh, I know you’re supposed to be back in the office at least four days a week. But is that what’s happening? According to a recent study by Resume Builder, 90% of companies will require people

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How’s your team’s hybrid working arrangement working out? Is it better or worse than you expected?After the pandemic, many companies settled on a hybrid way of working. Some people worked mostly remotely while others worked in the office. Others had no definite location requirement, just a minimum number of days they had to be with

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One of the biggest complaints about working remotely is that communication has simply become a series of transactions. Why is that a problem?A Closer LookLet’s look at the definition of the word transaction. According to several dictionaries it’s, “the exchange of products and services or the transfer of money, or the commitment to exchange goods

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Webinars. Meetings. Training. Should you use Zoom? Teams? WebEx? Shadow puppets? Here’s the thing you probably haven’t been told before. To make a truly effective presentation in an online world, the tech you use is NOT the most important factor. In fact, it may be way down the list. If that sounds confusing, stick with me. Let’s

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You’ve been told you need to be “camera-ready” for a meeting. But you’re working from home or someplace you don’t want people to see. What do you do? Many of the most common web meeting platforms allow you to use backgrounds that will hide your real surroundings. Should you use them? What works best? Glad you

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If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I

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I am going to say something heretical. I am tired of hearing about change. Not that it is happening, but that we feel like we’re the first to go through such times. We are going through “unprecedented change.” You hear it every day. Whether it’s AI, work from home, Covid, or other challenges. In fact,

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