The question a lot of leaders ask themselves is, “How do I know that people are working when I can’t see what they’re doing?” If you are slaving away at home or in a hotel room, that might seem insulting. Many leaders feel guilty asking the question, but the answer matters. Trust is evidence based. Managers

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Knowledge or office workers spend 70% of our workday involved in either reading or writing. It’s not a surprise that poor writing is a major complaint. In fact, 81% of executives blame poor writing skills for at least some of their productivity problems. It’s easy then, to say “We need to improve our business writing.”

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If something consumed most of your day, you’d want to be good at it. If something was one of the top-three barriers to productivity, you’d do something about it. Yet few people have gotten any coaching or training on their business writing since they left school. Seventy percent of business communication today takes place in writing.

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Encouraging people to return to the office is an ongoing struggle. Some organizations are navigating these uncharted waters better than others. Instead of cooperative negotiation, many are now resorting to scare tactics. Reports stressing the awful damage work-from-home (WFH) is doing to our bodies, our families, and society in general.Some ExamplesFor instance, if you keep

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A lot of companies are trying to figure out new standards for remote work. Here in the US, it’s largely up to each company or each jurisdiction (because, State’s Rights.) As a result, there isn’t a coherent set of rules to follow. We thought we’d look at what other countries are doing about remote and

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One of the most common sayings in business (at least in the dark ages, when I was becoming a manager) was, “People will do what you expect and what you inspect.” In other words, your employees need to know what you want, and if it matters enough to have metrics that measure success. This is

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What is the best approach for learning new skills when you don’t work in the same place as your boss and colleagues? Should I rely on e-learning and asynchronous tools? As a leader, is it worth the expense of pulling people together for training events? Are lunch-and-learn webinars more cost effective than instructor-led training, or

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No matter what you do for a living, there are days when you can run on autopilot, and days when you have to buckle down, focus, and work without distractions. The challenge when working remotely is that we have so many things clamoring for attention that it can be difficult to pay attention to what’s

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If aliens landed in your front yard tomorrow and asked you what you did every day, what would you tell them?  This seems like a silly question so let’s make it less complicated. Can you explain your job to your grandparents? Here’s why understanding and being able to explain your job matters. It will be

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Does being in sync with your teammates mean you have to be on the same schedule? Why do we have so many meetings every day? Why do so many companies insist on people going back to the office? Why do people insist on introducing their cat to people on web chats? When we ask our

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