This is a guest post by Katie Lunden. Small businesses face a common challenge. According to the 2018 Goldman Sachs 10,000 Small Businesses Summit report, 70% of small businesses struggle to find and retain skilled talent. At 70 percent, this issue is nearly a pandemic among small businesses. In fact, according to the Summit (the largest gathering of U.S. small

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Normally I answer YOUR questions in this video series, but today, I’m flipping it around and I’m asking YOU a question that will help you be a better leader. Tweet it out: Be aware of the questions you ask yourself, for they determine the answers you get and the decisions you reach. @KevinEikenberry Send us

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“Emotional Intelligence (EI)” is a concept we in the leadership business have heard about and focused on for the past several years. In a nutshell, it means you have the ability to control your emotions and read and respond to other people’s emotions appropriately. Tons of research indicates that people with EI, and specifically leaders

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I’m often asked about how to have better meetings and more often than not, the other person wants me to boil the advice down to the #1 thing for improving their meetings. Now that’s a tall order but I’m going to try to tackle this challenge today and give you my #1 best way to

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Ninety-one percent of first-year employees stay on with an organization, if the onboarding process was successful—and nearly 60% will remain after three years. Those are beautiful stats, especially when you consider the high cost of turnover and the burgeoning talent shortage. Effective onboarding is one of (if not the) most critical things leaders can do, and

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As leaders, new or otherwise, we are having a lot of conversations and in these conversations, there are a lot of questions. And it’s easy to fall into the trap of answering and responding to every question that we get and yet sometimes, NOT giving the answer is the right response. Here’s what I mean.

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This week’s episode comes from a a listener’s question about goal achievement. They asked: How do I make sure that my team reaches their goals? I think “making sure” that someone reaches their goals isn’t necessarily possible but as leaders, we can “help” them and “hold them accountable” – all leading them to be more

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The most recent Gallup “State of the Global Workforce” report tells us that 85% of employees are not engaged or actively disengaged at work, and it’s costing $7 trillion in lost productivity. Is it possible that only 15% percent of your employees are engaged at work? If that’s the case, how much is it costing you? As

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