Would you like a simple communication short-cut? Would you like to know the single, best way to communicate with other people? The good news is that there is a simple answer… The best way to communicate with others is the way that is easiest for them to receive and interpret your intended message. The bad

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By Keith Rollag, author of  What to Do When You’re New: How to Be Comfortable, Confident and Successful in New Situations So you’ve been promoted and suddenly find yourself leading your friends, teammates and peers. How should you approach your new role? Over the past 20 years I’ve been studying the new leader experience, trying

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In Monday’s post “The 5 Rules of Giving Gifts to Employees,” we talked some about the do’s and don’ts of choosing and giving gifts to employees. Today we are going to expand on that. While gifts of all kinds are given everyday, we are approaching a time of year when we spend more time thinking

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As managers and leaders, we have to manage our team and handle deadlines, specifically so that they do not miss them. Here are three questions to ask yourself to better help you deal with (missed) deadlines. Tweet This:Missed deadlines are shared failure. Leaders get in front of the deadlines, not chastise after it’s been missed.

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By Jaimy Ford, business writer and editor  Are you wanting to take advantage of all the cyber deals and retail sales this week to purchase gifts for people at work? If so, do you fully understand gift-giving etiquette for the workplace? Many first time leaders don’t know what is and isn’t acceptable when it comes to buying

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As a new leader, you are largely responsible for employee engagement, satisfaction and loyalty. How you treat employees plays a significant role in whether they stick around for the long haul or move on the minute something even remotely better comes along. As you know, turnover is costly, killing productivity, morale and the bottom line, so

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On Tuesday, we talked about six core symptoms of destructive management that crush workplace optimism. Today we’re following up with more advice from Shawn Murphy, leadership consultant and author of The Optimistic Workplace: Creating an Environment that Energizes Everyone, on how to keep employee enthusiasm high. He says, “You can position employees to believe that work is

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Recruiting and hiring a new employee is absolutely critical to our success and sometimes we’re not focusing on the most important factors when we make these decisions. Check out the video below for tips on getting this process right. [Tweet “Hiring a new leader starts with finding the right cultural and value fit.”]

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When it comes to work these days, we’re all expected to do more with less, but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise. So, if pushing everyone harder isn’t the path to productivity, what is? In his new book The Optimistic Workplace: Creating an Environment

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Many employees probably groan and grumble when they see that you have scheduled yet another meeting. But Cameron Herold, a business development expert and author of Double Double: How to Double Your Revenue and Profit in 3 Years or Less, insists it doesn’t need to be that way. “Meetings aren’t terrible,” Herold says. “We’re just terrible at running

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