I want to talk about a common challenge that many leaders face: what to do when you’re double-booked for meetings. As someone who has worked with leaders at all levels, I know that this can be a stressful and frustrating situation to navigate. But the good news is, there are some practical strategies that you

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Guest article by Steven Kowalski, Ph.D. Are you leading a team that’s pioneering and pushing the boundaries? Maybe you’re developing a new service or product feature, debugging a glitch, improving an existing process, evolving your customer engagement strategy, or reinventing your approach in light of some disruption. When we think about it, most of us

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One of the challenges you will likely face as a new leader is managing the increased inbound communication efforts. And not just written communications like emails, texts, instant messages, and meeting or calendar requests. There are more verbal communications too. More people dropping in to talk or stopping you as you walk down the hall.

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As a leader, one of the biggest challenges you’ll face is resistance to change. Whether you’re introducing a new process, implementing a new strategy, or making any other kind of change, there will be people who resist it. In this video, I’ll share some tips on how you can overcome that resistance. The first thing to

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Guest article by William F. Merck II Just landed your first position as a manager? Congratulations! Moving up in an organization to a leadership position is a big deal. I know it feels strange to find yourself working with many of the same people who only a day or two before were your peers—and now

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James is a new supervisor with Make Believe Manufacturing in Factory Town, Indiana. Recently, he met with his boss, Sarah, to discuss a new procedure required by a recent policy change. James is upset with the change because he anticipates that his team will have strong complaints and might resist implementing it. Under the new

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Guest article by Bill Yeargin Pete, a recent MBA graduate early in his career, approached me at an industry meeting with an obvious question on his mind. He had taken leadership classes as part of his grad school program and understood leadership theories but not the pragmatic side. He wanted me to make it simple:

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You’ve got questions. We’ve got answers. Hi, I’m Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it’s our goal to help all leaders be more productive, successful, and confident. And this is one of the ways we do that. If you like what you see here, make sure you subscribe so you

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Think about how it feels when you are misunderstood after communicating with someone. None of the emotions are positive, and none of the outcomes are likely very good for the communication and perhaps the relationship. Misunderstandings can come directly from our words. But more often, the root of misunderstanding is a disconnect between the sender’s

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