As a leader, one of the biggest challenges you’ll face is resistance to change. Whether you’re introducing a new process, implementing a new strategy, or making any other kind of change, there will be people who resist it. In this video, I’ll share some tips on how you can overcome that resistance. The first thing to

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Guest article by William F. Merck II Just landed your first position as a manager? Congratulations! Moving up in an organization to a leadership position is a big deal. I know it feels strange to find yourself working with many of the same people who only a day or two before were your peers—and now

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James is a new supervisor with Make Believe Manufacturing in Factory Town, Indiana. Recently, he met with his boss, Sarah, to discuss a new procedure required by a recent policy change. James is upset with the change because he anticipates that his team will have strong complaints and might resist implementing it. Under the new

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Guest article by Bill Yeargin Pete, a recent MBA graduate early in his career, approached me at an industry meeting with an obvious question on his mind. He had taken leadership classes as part of his grad school program and understood leadership theories but not the pragmatic side. He wanted me to make it simple:

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You’ve got questions. We’ve got answers. Hi, I’m Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it’s our goal to help all leaders be more productive, successful, and confident. And this is one of the ways we do that. If you like what you see here, make sure you subscribe so you

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Think about how it feels when you are misunderstood after communicating with someone. None of the emotions are positive, and none of the outcomes are likely very good for the communication and perhaps the relationship. Misunderstandings can come directly from our words. But more often, the root of misunderstanding is a disconnect between the sender’s

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You’ve got questions, and we’ve got answers. Hi, I’m Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it’s our goal to help all leaders become more productive, successful, and confident. And that’s why I’m here right now. If you have to be watching us on YouTube, we’re glad you’re here. Make sure

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Just like you will have times that people aren’t reaching their performance standards, you will also happily have times when people are doing great. As a leader, we want people meeting and exceeding expectations, right? Since we want expectations to be met or exceeded, we must do what it takes to maintain the level of

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The Merriam-Webster dictionary defines communication as: “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” The word that strikes me in that definition is “exchange.” That means that communication is more than just delivering information, it is exchanging it. And too much of the time, we

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