There is more thinking and talking about “work” and what it means now than at any time I can remember. Certainly, we are living in a time of change and the nature and paradigm of work is changing with it. I am all for this discussion and the adaptation of new ideas about when, where,

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I wish I had a dime for every time in the last few years someone asked me for my recommendation for the best software tool, the best web platform, the best collaboration tool to facilitate long-distance work. I understand the question. Software is needed and can help us lead and work at a distance more

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The lifeblood of any business is customers. Without customers, businesses don’t last very long. While all customers are valuable, the most valuable are lifelong customers. The question for owners, leaders, and salespeople is how can we predictably create those lifelong customers? A new book – The Come Back Culture: 10 Business Practices the Create Lifelong

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The rise of hybrid work arrangements has further complicated life for today’s up-and-coming managers. As a newly promoted leader, you not only have to master the skills you need for face-to-face oversight, but you must also be able to organize remote workers and learn how your team members perform and interact in both online and in-person environments.

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“I don’t know what I’m doing half the time,” “I have to look strong and in control for my team. If they ever find out I’m a fraud, it will all fall apart.” “Any day now, they’ll figure out I don’t know what I’m doing and fire me.” Odds are, most of us have said

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How can you help new hires to a virtual or hybrid team connect and learn about the company culture faster? That’s a question we get a lot, and there’s no one simple answer. That said, one solution is to resurrect the idea of cohorts. How cohorts used to work By definition a cohort is a

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by Kevin Eikenberry Recently LinkedIn was abuzz about a post from Carly Martinetti, the co-founder of PR firm Notably, as she announced the organization would not be instituting a Return to Office policy. There is plenty to cheer about and agree with in this post.  And as a remote leader of a largely remote team

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Does working from home save you money or add to your expenses? The answer might not be as simple as you think. As usual with complicated questions, it may get answered in a court of law. The LA Times recently ran an article on the increasing number of law suits against employers for money employees

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When joining or bringing people onto a hybrid team, you encounter all the challenges associated with an office-based team, as well as many of the challenges that come with a fully remote team. There are also nuances because the new team structure will be neither of those things, but something new and often unprecedented. Specifically,

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