It’s 7 a.m. and you haven’t finished your coffee. An email came in overnight from a customer overseas. Or a team member texted that they’re thinking about quitting. Or two people on your team are already going back and forth in a thread you’re copied on. You need to respond. Soon. Maybe last month you went to a
How well do you understand the people you lead?This is the first in a short series about the leader as a student. And I want to start with the most important subject of all.Here’s what leadership is: getting results with and through other people.There is no leadership without people.Yet people are often the hardest thing
Do your people know what your priorities are?You have priorities. If your team doesn’t know what they are, they’re not really priorities at all.Yeah, you might have put them in a memo or an email. Had them on a slide during a meeting. But that’s not what they’re remembering.What they’re really remembering is what they
Can AI do this?It’s a question I hear all the time. I’ve certainly asked it.The answer is often yes. And even if your answer was no, three months from now the answer might be yes.But the real question is a different question.The most important question isn’t whether it can, but do we want it to?Listen,
It’s almost college basketball season. I sometimes watch more college basketball than I need to. I don’t set a goal to do it. I never decided it would be a good habit to build. It just happens every year. Why? Because I went to Purdue. It’s part of who I am; Boilermakers watch basketball. That’s a mostly
The mediums we can learn from today are more prevalent and powerful than at any time in human history. But not all mediums are created equal, and some of our newer learning media are diluting one of the most powerful ways we can learn – from true experts. Our content options today are astounding, but many
You might have a training calendar.You might even have a full training calendar — one where people actually show up.But having that doesn’t mean you have a learning culture. It might support that culture. But a training calendar, on its own, isn’t a learning culture.So what is?A lot of people talk about culture and wrap
We’ve all done root cause analysis. Something breaks, we dig in, we find the cause, we fix it. It’s practically muscle memory for most leaders. We are taught from a young age to learn from our mistakes and business luminaries such as Bill Gates have even said “Success is a lousy teacher. It seduces smart
In the late 1400s, the word ‘priority’ entered the English language as a singular noun. It wasn’t until the 1900s that we began pluralizing it, and once we started, we haven’t stopped. That pluralizing habit is a math problem, and not the kind leaders usually think about. I know we want leaders to focus on growth
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