People often talk increasing the return on investment for training, and generally, most people point to others to be responsible for that return, or measure that return.  The reality is that there are three groups and one other factor that have significant impact on that rate of return, and they work together like the four

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If you are reading this, you likely know that Guy Harris and I co-authored From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, which was released earlier this year. We also host a companion online community —the Bud to Boss Community — designed to help new leaders and supervisors continue their growth

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18 years ago today was my last day at Chevron, my last day employed by anyone other than myself. If my business were a person, it could vote, and in some countries legally have a beer to celebrate. A couple of years ago, to celebrate 16 years in business my team challenged me to write

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In any coaching workshop I lead, or in any conversation with leaders that turns to coaching, the discussion of positive feedback will ensue.  Here are just a smattering of the questions that come up. How much positive feedback should be given? Don’t people already know if they are doing it well? If I give them

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In our Bud to Boss Workshop, designed to help leaders successfully navigate the transition to leadership, we talk about the importance of relationships between leaders and their team members. Within the least year or so I have been frequently asked two related questions: “When we were peers I was friends with people on Facebook. Now

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This week’s Resource Recommendation is Creating Personal Presence: Look, Talk, Think, and Act Like a Leader by Dianna Booher. You’ve met people like them. They have a certain something that makes people notice them: a quiet confidence, a charisma, a presence. Dianna Booher shows us all how to create this type of presence in her

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You may have heard or read about it, or if you are a Netflix customer, you may have received it in email. If you didn’t, Reed Hastings, Co-founder and CEO of Netflix wrote an apology and explanation for a significant pricing change that took place in late July. If you haven’t seen it, reading it

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George tries not to let it bother him, but when he walks by Sarah’s desk, and sees her Facebook account open he wonders, “Why isn’t she doing her job?” Susan sees half of her team seemingly always on their cell phone —not talking on the phone, but sending text messages, and she wonders if all

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This week’s Resource Recommendation is It’s Not About You by Bob Burg and John David Mann. This book is so new that it isn’t released until tomorrow! I was pleased to get an advanced proof of this book so I could read it and tell you about it before it is released! I’ve reviewed other

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Author Arbie M. Dale is quoted with a profoundly powerful quotation. . . powerful enough that I will get right to it. “To decide to be at the level of choice is to take responsibility for your life and to be in control of your life.”  – Arbie M. Dale Questions to Ponder What does

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