Depending on who you talk to, the information age has been upon us for 50-70 years. Regardless of how you want to define it, we know that we have more information available, and it is more easily accessible than it has ever been. Rarely today do we need more information. What we need is more
Listening is a fundamental skill for effective communication, yet it’s often misunderstood. Many people think of listening as something that happens with just their ears, but true, effective listening is a full-body experience. It’s about using more than just one sense to connect, understand, and engage with the person speaking. Here’s why listening with your
As leaders and human beings, listening is a skill that most of us recognize as critical. Yet, despite its importance, we all have moments where we fail to listen as well as we should. Whether we’re distracted by the buzz of a phone or mentally preparing our next response, these common barriers prevent us from
Studies and surveys from a variety of sources and with a variety of perspectives come to the same conclusion – the level of burnout in the workplace today is a serious problem. My goal here isn’t to convince you of that fact. Rather, I want us to acknowledge that even unintentionally leaders are a source
We often hear that communication is one of the most important skills in leadership. While much of that conversation focuses on speaking effectively, there’s another side that is just as crucial but often overlooked—listening. In fact, truly listening might be the secret weapon in building stronger teams, fostering relationships, and driving success in any organization. In
Stuck. It’s that moment and feeling of not knowing what to do next, not knowing where to turn, feeling unable to move. While this can be a physical state (a ring is stuck on my finger), I’m writing about when you are stuck mentally, psychologically or emotionally.When Might You Get Stuck?You likely have examples in
Listening is one of those skills that everyone thinks they know, but few truly master. It’s often misunderstood as just another technique that can be taught, like public speaking or time management. But what if I told you that listening isn’t actually a skill problem at all? Instead, it’s something deeper, tied to our habits
We all know what it’s like to borrow something. Whether it’s a book, a tool, or even a few ingredients for a recipe, borrowing often helps us out when we need something we don’t have. It’s a simple concept—borrow what you need, use it, and then return it. But what if the most valuable thing
As we become more accustomed to remote and hybrid work, it can feel less novel and more of the norm. That doesn’t mean it comes naturally to people. How do organizations and people in Learning & Development help grow leadership skills that translate to the new way we work? As we said in the first edition
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