By Richard Fagerlin Trust is a pervasive and important topic for all of us personally and professionally. I get asked to teach about it often, and I have worked hard to study it over the years. For those reasons and more, I wish I had written this book. The author takes an important topic and

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By Edgar H. Schein When one of my favorite management thinkers writes a new book, I am always curious – and Edgar Schein is on that short list for me. His book Process Consultation: Its Role in Organizational Development, played a big role in my development as a consultant, and his recent book Helping: How

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I’m a big believer in the power of relationships in leading others more effectively. After all, would you rather (and are you more likely to) follow someone you know and like, or someone you don’t? In part because of this belief, I have often used an exercise at the start of leadership training that I

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You can run, but you can’t hide. Actually, it is not (quite) true. There are leaders everywhere that are trying their best to hide every day, like ostriches burying their heads in the sand, when their team isn’t achieving what they could. Leaders who want to blame others, the economy or the market for their

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Does this title have you scratching your head? Are you thinking that innovation and structure are opposites?  Read on.  . . Ask most people what they think about when they consider creativity and innovation, and most likely “structure” and “process” won’t be on the list. Would they be on yours? Most of us think about

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by Judith H. Katz and Frederick A. Miller The subtitle of this book which published in May of this year is “4 Keys that change everything”.  It is a big promise, and while there may be a bit of accepted hyperbole there, generally speaking the four big ideas in this book will have, when implemented,

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This coming month, members of the Remarkable Leadership Learning System will be focused building their creativity skills. These are of course important skills for leaders to possess – both for them personally and to support the creative ideas of the rest of their team. Think about it this way – as leaders, we are trying

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I taught myself how to juggle when I was in college. I don’t remember why I did, but I am glad I did. I can juggle different types of balls, cups, small boxes, eggs and combinations of those. And no, I haven’t juggled fire sticks or chainsaws (which people always seem to ask. What do

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Today, I have three morsels for you as a coach. These come from different places and all are valuable. While you could consider this a coaching buffet, allowing you to pick what you like from the list, I’d rather you consider it a three-course meal – where you sample and benefit from each of the

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It is a bit daunting to write an article with the title I just typed. It reminds me of those questions you get asked during ice breaker exercises or at dinner parties . . . “If you could take only five books to a desert island what would they be?” I’m not very good at

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