Do your people know what your priorities are?You have priorities. If your team doesn’t know what they are, they’re not really priorities at all.Yeah, you might have put them in a memo or an email. Had them on a slide during a meeting. But that’s not what they’re remembering.What they’re really remembering is what they
Can AI do this?It’s a question I hear all the time. I’ve certainly asked it.The answer is often yes. And even if your answer was no, three months from now the answer might be yes.But the real question is a different question.The most important question isn’t whether it can, but do we want it to?Listen,
A unified team sounds like a dream.It sounds so right. But it might not be what you think.If you’re thinking unity means people are compliant, not so much.If you’re thinking unity means everyone just gets along all the time, not so much.Unity is a choice people make. One person at a time, one day at
It seems like everybody says they want buy-in. It’s what leaders tell me they wish they had.To which I’d say: be careful what you wish for.Why? Because buy-in isn’t the holy grail.Why Buy-In Isn’t the Ultimate GoalI’ve talked before about how resistance isn’t as bad as you might think. And maybe you’d say, “I’d rather
You might have a training calendar.You might even have a full training calendar — one where people actually show up.But having that doesn’t mean you have a learning culture. It might support that culture. But a training calendar, on its own, isn’t a learning culture.So what is?A lot of people talk about culture and wrap
I hear it all the time.”We don’t have time for training.””People are too busy.”And let me say this: if you don’t have time for training, that’s okay.Wait a minute, Kevin — don’t you deliver training? Isn’t that kind of surprising coming from you?I’m not saying that because training isn’t valuable. It’s just that it’s not
You send people to training. You want them to use what they learned. Right?So when they don’t, you start looking for someone to blame. Maybe it’s the training. Maybe it’s the trainer. Maybe it’s the learner.But there’s another part to this equation. And it’s you, Mr. or Miss Leader.I’m going to suggest that perhaps you’re
Do you ever wonder why training doesn’t stick?So why do we send people to training? Why do organizations create training to send people to? We do that to get different results — presumably better results.The Three Things That Have to HappenAnd if we want different or better results, three things have to happen from the
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