Last week I talked about the first step in giving effective feedback. You can watch that episode here. In this episode, I am talking about the second step. But before I do that, let’s review the four steps again: Feedback must be heard. Feedback must be understood. Feedback must be accepted. Feedback must be applied.

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There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually

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It’s not a matter of if you’re going to train your new leaders. It’s a matter of when and how. Those are the questions I’m going to respond to in this video. Tweet it out: Being a new supervisor may be the biggest transition of a career. Make sure you are supporting their growth. @KevinEikenberry

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At the time when I recorded this video, we are facing a global pandemic. There is a lot of fear; there is a lot of frenzy; and we are all facing many challenges. As my friend Lou Russell says, we are all “walking around with broken brains.” And the solution to this grim situation is

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About two weeks into the shutdown, I was having a conversation with my neighbor (at a safe, 6-foot distance, of course). His organization had recently sent all of their employees home and when I asked him how it was going, I got a response that no leader ever wants to hear… It’s going…OK. As leaders,

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Success isn’t all about building and developing a skill set. Much of it is about having a positive mindset. To that end, your job as a leader is helping people establish that mindset. Here’s how you can do that. Tweet it out: If you want your new supervisors to succeed, help them build their confidence

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You are leading…and others are watching. This is true when things are going well and when they’re not going so well. That’s right. That means as a leader, you are on display. And in the words of my friend, Tom Peters, it’s always showtime. However, all of this does not mean that I am suggesting

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Focus is really important to leaders. What we study and think about, GROWS. So during difficult times, it’s even more important to be sure that we aren’t focusing on the negative; that we avoid putting negativity under the microscope. Here’s what I mean… Tweet it out: Focus on what you want – don’t put negativity

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Recently I suggested that we have a National Commitment Day. If you missed that, you can watch it here. So after we make the commitment, the question is…NOW WHAT? Here are six steps to help you get greater success in achieving what you have committed to. Tweet it out: Commitment without a plan won’t get

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Focus can be a challenge for anyone working from home – whether you’ve been working remotely for years or are just finding yourself at home due to current events. It can be difficult to separate work and personal. The good news is with just a few simple steps, you can maintain your focus, set boundaries,

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