The visual portion of any video is truly an important part of the message. And this is the case whether you are watching a YouTube Video or video conferencing with a colleague. In the video below, I’m addressing five simple concerns that, once you address them, will help you make your webcam your friend –

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If you are working remotely, whether because of COVID-19 or some other reason, your work is different. When you worked in a physical office, away from the home, you had routines for various parts of your day – a routine for when you arrived at work. A routine for when you left work. And routines

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Leadership can create some interesting personal dynamics. This is one that’s not all that uncommon. Tweet it out: Leading your former boss requires conversation, confidence, finesse and plenty of humility. @KevinEikenberry

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I could simply tell you that trust is powerful and as a leader, you would likely very quickly agree with that statement. But to make my point even stronger, I am going to give three very specific reasons WHY trust is so powerful. https://youtu.be/NNO6DYxPg94?rel=0&showinfo=0 Tweet it out: Trust is an accelerant to success and a

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I don’t know if you’ve noticed, but there’s a holiday for everything. Just do a quick Google search for “today’s holiday” and you’ll see what I mean… “If Pets Had Thumbs Day”…. Really? But back to leadership here. In the video below, I am suggesting a “holiday” that will help you become a better leader

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Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here. Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I’m sharing the impact of confidence as well as a really simple equation

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I want you to be a little reflective today while you’re watching the video and think about a time when you were at your most confident. We can learn a lot by reflecting on a particularly successfully time or moment in our lives – we can learn a lot by what we did as well

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We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going

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Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the

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If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea

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