When we give feedback, it is with the hope that the person on the receiving end will take action on that feedback. But giving feedback isn’t a one-and-done action. It’s a journey that has many steps along the way. So before we (or should I say ‘they’) get to action, we must realize the emotions
Last week I talked about the first step in giving effective feedback. You can watch that episode here. In this episode, I am talking about the second step. But before I do that, let’s review the four steps again: Feedback must be heard. Feedback must be understood. Feedback must be accepted. Feedback must be applied.
There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually
It’s not a matter of if you’re going to train your new leaders. It’s a matter of when and how. Those are the questions I’m going to respond to in this video. Tweet it out: Being a new supervisor may be the biggest transition of a career. Make sure you are supporting their growth. @KevinEikenberry
About two weeks into the shutdown, I was having a conversation with my neighbor (at a safe, 6-foot distance, of course). His organization had recently sent all of their employees home and when I asked him how it was going, I got a response that no leader ever wants to hear… It’s going…OK. As leaders,
Success isn’t all about building and developing a skill set. Much of it is about having a positive mindset. To that end, your job as a leader is helping people establish that mindset. Here’s how you can do that. Tweet it out: If you want your new supervisors to succeed, help them build their confidence
Focus is really important to leaders. What we study and think about, GROWS. So during difficult times, it’s even more important to be sure that we aren’t focusing on the negative; that we avoid putting negativity under the microscope. Here’s what I mean… Tweet it out: Focus on what you want – don’t put negativity
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