I don’t know if you’ve noticed, but there’s a holiday for everything. Just do a quick Google search for “today’s holiday” and you’ll see what I mean… “If Pets Had Thumbs Day”…. Really? But back to leadership here. In the video below, I am suggesting a “holiday” that will help you become a better leader
Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here. Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I’m sharing the impact of confidence as well as a really simple equation
We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going
Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the
If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea
When I started researching and working on this Remarkable TV episode, I discovered that like much of our language, the meaning of the words ‘politically correct’ have changed over time – leading people to have very different opinions on the meaning of the words. And given this, I don’t think that they are very effective
Do you have a “know-it-all” on your team? Chances are you do. What should you do when it becomes apparent he/she doesn’t actually know it all? https://youtu.be/r99DRHOIvW8?rel=0&showinfo=0 Tweet it out: When the know-it-all doesn’t know all, be careful with their ego as you clarify the facts. You are trying to get the information, not win
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