I don’t know if you’ve noticed, but there’s a holiday for everything. Just do a quick Google search for “today’s holiday” and you’ll see what I mean… “If Pets Had Thumbs Day”…. Really? But back to leadership here. In the video below, I am suggesting a “holiday” that will help you become a better leader

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Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here. Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I’m sharing the impact of confidence as well as a really simple equation

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I want you to be a little reflective today while you’re watching the video and think about a time when you were at your most confident. We can learn a lot by reflecting on a particularly successfully time or moment in our lives – we can learn a lot by what we did as well

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We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going

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Regardless of our role – customer facing or not – as leaders, it is extremely important that we think about customer service. In the video below, I’m sharing a simple exercise that you can use individually or with your team to leverage lessons from a customer service disaster. Tweet it out: Use lessons from the

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If you’re watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea

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There’s an old song that I like by The Everly Brothers, When Will I Be Loved? Or perhaps you’ve heard the Linda Ronstadt version? As a leader, this might be a question you’ve asked before – WHEN will I be loved? How do others feel about me as a leader? Am I making a difference?

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“You need to report to jury duty.” Have you ever gotten a card with this message on it? I have, and quite recently in fact. And during my time there, I got to thinking about those words: JURY DUTY. While many will look at it as a DUTY, I don’t think that the word accurately

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When I started researching and working on this Remarkable TV episode, I discovered that like much of our language, the meaning of the words ‘politically correct’ have changed over time – leading people to have very different opinions on the meaning of the words. And given this, I don’t think that they are very effective

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Do you have a “know-it-all” on your team? Chances are you do. What should you do when it becomes apparent he/she doesn’t actually know it all? https://youtu.be/r99DRHOIvW8?rel=0&showinfo=0 Tweet it out: When the know-it-all doesn’t know all, be careful with their ego as you clarify the facts. You are trying to get the information, not win

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