Nearly all best-selling business or self-help books have a model included. In fact, it is often the model that is the basis for the book’s success. Any self-respecting (and successful) consultant uses models in their work, too. Yet, as valuable as these models, styles, and formulas can be, none are perfect. They can even get
There are many highly successful companies that tout their customer focus. It is easy to see that they truly put customers at the top of their priority list. You can also find an equally long list of highly successful companies that prioritize employees first. So, which is it – customers first or employees first? Let’s
I’m constantly being asked important questions by new and seasoned leaders alike, and today I’d like to address one that comes up often: “Kevin, how can I create a more cohesive team?” This is a fantastic question that deserves a deep dive. As a leader, it’s your duty to help shape your team into a united
Everyone would agree that communication is a critical leadership skill. I mean, if you can’t communicate your way out of a paper bag, as my father used to say, you’re not going to be a very effective leader. And so before we go any further, let’s be clear about what I mean by communication. Communication is
In 2011, the movie Horrible Bosses was released. Opening at #2 at the box office, it grossed over $209 million dollars. The premise? Three friends decide their bosses are so bad, they plot to murder them. It does so well that in 2014, a sequel is released. In retrospect, this success isn’t surprising. Most everyone
There are hundreds of things you could do as a leader that could create better results. But there is one thing that, when done with the right intention and consistency, will get you better results, improve nearly every metric you can imagine, and ultimately make your job easier. That one thing? Create more interactions with
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