You know what I am talking about. You must deliver a message to a group or individual that they aren’t going to love. This isn’t likely one of your favorite parts of being a leader, but it comes with the territory. Messages about organizational change, process change, individual feedback, or something surprising in any way.

Read More

If you haven’t yet heard the term “productivity theater,” this won’t be the last time. And even if you haven’t, you will likely recognize the behavior. My coauthor, Wayne Turmel, defines it as “engaging in behaviors that aren’t terribly productive but give the appearance of working hard.” And one survey says 83% of employees have

Read More

Today, I want to talk about a skill that can truly be your superpower—asking questions.  To develop the art of asking questions effectively, I’d like to introduce you to the “chair model.” Imagine yourself sitting down and engaging in conversation, rather than standing up and simply talking. This model will help us explore the key elements

Read More

Our beliefs are among the most powerful things in our lives. Many help us get through our day. Some support our moods and productivity. Others, what we’ll call our limiting beliefs, aren’t so wonderful. It is those limiting beliefs I want to help you think about now. Before we get to the list though, I want

Read More

Today, I want to talk about a crucial aspect of project management that often goes overlooked—the learning look back. In this blog post, we’ll explore why the learning look back is essential, how it benefits both individuals and teams, and how it can propel your future projects to new heights. The Project Isn’t Over: You’ve completed

Read More

  Last week, I gave you nine ways organizations benefit when their leaders improve their questioning skills. Once you see those benefits, the next logical question is: How do we help leaders build those skills? In some ways, the answer to this question would be the same as building any other skill for your leaders,

Read More

You will become a better communicator and leader when you begin asking better questions. And building this skill will serve you in any area of your life. That makes asking better questions a meta-skill – something that helps in many ways and in most parts of our life. In studying those (leaders and otherwise) who

Read More

Change is a constant in our lives, whether we like it or not. Some changes are small and easy to adapt to, while others can be much more significant and challenging. But regardless of the type of change we’re facing, there is always an emotional component to it. I’ve asked thousands of people about their thoughts

Read More

As a leader, one of the most challenging situations you can face is being asked a question for which you don’t have the answer. It’s natural to feel pressure to know everything and be the expert in your field. However, the truth is, none of us can know everything, and it’s okay not to have

Read More