Almost all of my educational background and much of my early professional work focused on finding the right answer to problems. I was encouraged and rewarded for finding [...]
Building Confidence as a Coach
As a new leader or supervisor, one of the skills you might have the least experience with is coaching others. While we have lots of resources to help [...]
Coaching Conversations that Create Accountability
Leaders often mistake accountability as a club they can use to go after people who don’t perform well. Having experienced a hold-people-accountable management style, new supervisors then believe [...]
Don’t Just Have the Soup: How Analogies Support Coaching
 Guest article by Alan Heymann, JD, PCC I’ve often said I feel successful when clients report a new understanding of something they already knew about themselves. The [...]
Having a Heart to Help
Sometimes we make things too hard. People like me who write about leadership and teams and organizational issues try to build models and all sorts of things to [...]
6 Ways to Maintain a Positive Attitude
As a new supervisor, it is important that you remember to maintain a positive workplace and keep an upbeat attitude. Attitude is contagious. A positive person can alter [...]
What It Means to Be Engaged at Work – Remarkable TV
Engagement is one of those words that gets used a lot. We need to have more employee engagement. We need more engaged employees. Well, what is engagement, anyway? [...]
Understanding and Leveraging the Two Kinds of Trust
Like so many words we use commonly, the word trust has many layers of meaning. And, while most of us have similar general perspectives about what it means [...]
A Key to Greater Influence – Remarkable TV
If you’re a leader, you’re in the change business. And if you’re in the change business, you have to think about how you help people make the choice [...]
Striking the Balance Between Coaching and Supervising
By Guy Harris When you move into a leadership role, you gain two related roles: supervising and coaching. While they are not mutually exclusive skill sets, they are [...]