When people complain about email, I get it. You’re working from home and the barrage of pinging, flashing icons and messages piling up never seems to stop. We hear all kinds of moaning about the volume, lack of clarity, and just plain rudeness in people’s inboxes. Those are all legitimate complaints. But I am old
Today we’re talking about the leaders role in conflict. In last week’s episode, we talked about conflict and when it’s bad and when it’s good. Yep, that’s right. Not all conflict is bad. You can watch the full episode here. In this episode, we are talking about the leader’s role in conflict – the kind of conflict that
By Guy Harris One fairly common question I get from Bud to Boss workshop participants is: How do you deal with a persistently or aggressively negative team member?” While the full answer in a given situation depends on many situation-specific details, there is a thread of common themes that applies to almost all of my
In this episode, we’re talking about making room for conversation and I’m using a cup metaphor to illustrate some important points. As humans, we all have a mental and emotional cup. And like a cup of tea or a cup of coffee, if it’s completely full, there is no room for anything else. Literally. This cup metaphor
Have you been on a Zoom meeting with Bob in Accounting, and it looks like he’s sitting in a luxurious office with a view of Manhattan? He’s not, of course. He’s using a virtual background to hide the fact he’s actually working from the north end of his dining room table. Someone recently asked a question
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