When you only use the communication style that is most comfortable for you, you reduce the likelihood that you will communicate effectively. And the reason being that this puts the focus on the wrong thing. In today’s video, I’ll share tips on how to communicate with people who are different from you and what our

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Communication is a proverbial, organizational, and leadership challenge. Even the best leaders and organizations know they can improve in how they communicate with others. For that reason, this is a topic we are often asked to help people improve. The obvious reason people and organizations want to improve communications is that it is important –

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By Jaimy Ford, business writer and editor. Having high expectations is certainly not a bad thing. However, when high expectations translate into nitpicking, it is a problem. When you or your employees are detailed-obsessed perfectionists, it puts unrealistic demands on everyone else, it wastes time, slows progress and leaves people feeling overwhelmed, annoyed or even

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“Just tell me what to do.” “What is the task list?” “Can you give me a checklist?” “What exactly do you need from me?” Those are all smart questions that you hear from employees from time to time. For the sake of avoiding confusion and misunderstandings, we recommend that you provide employees with specific details

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Great work has both impact and meaning, per Michael Bungay Stanier. Michael is the author of The Coaching Habit and Do More Great Work. He is also the founder and Senior Partner of Box of Crayons, a company that helps organizations all over the world do less Good Work and more Great Work. Michael and

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One of the most important jobs of any leader is performance management, more specifically offering the type of feedback and guidance that will help employees to improve their weaknesses and build on their strengths. The problem is that leaders and employees dislike the whole notion of performance management, and more specifically, the annual review. There’s all

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There are a lot of challenging situations that new leaders face and the one that we get the most questions about is this: how do I have have a tough conversation without damaging the relationship? It’s a sticky situation, and in today’s video we’re providing some easy and actionable tips for making this task just

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By Kevin Eikenberry Just because your employees are scattered across different locations, don’t assume they won’t deal with the same personal issues that people in the office experience. While their face-to-face interactions may be limited, conflict can still brew. So expect it. Additionally, conflicts among virtual employees are often harder to resolve because people rely

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By Wayne Turmel Ahhh, back from vacation. I communed with the Cactus in Joshua Tree National Park, saw actual sunshine for the first time in months, and found that if I never have to listen to a top-40 radio station again, I’ll be just fine. I’m relaxed, happy and ready to get back to…. OH

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