If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I
Feedback is more than just words; it’s the backbone of improvement and growth in a professional setting. However, its power only unleashes when it’s not just given but also applied effectively.The Ultimate Goal of FeedbackSo, what’s the ultimate aim of feedback? Simply put, feedback aims to bring about action. But before we reach that point,
Have you ever tried to reach someone on Microsoft Teams and seen a red status message that says they’re busy? That’s fine, but will they be available later today? Are they out of the office? Here is a simple tip that you can use to make those notifications more useful. Let’s say you’re working at home
Unless you have a love for canned meat, chances are you have a negative view of the word spam, especially when it shows up in your email inbox or ringing phone. And while we don’t want to be spammed, sometimes that is what our communication is – unwanted, disconnected, and ineffective. While that is never
When you think of “good communication skills,” what do you think of? Odds are your mind goes to writing effectively, making excellent presentations, and being clear in your messages. Whether written or verbal, what you say is important. But what about how you listen and read? I’ve long heard that fifty-one percent of effective communication is
Knowledge or office workers spend 70% of our workday involved in either reading or writing. It’s not a surprise that poor writing is a major complaint. In fact, 81% of executives blame poor writing skills for at least some of their productivity problems. It’s easy then, to say “We need to improve our business writing.”
Everyone would agree that communication is a critical leadership skill. I mean, if you can’t communicate your way out of a paper bag, as my father used to say, you’re not going to be a very effective leader. And so before we go any further, let’s be clear about what I mean by communication. Communication is
If something consumed most of your day, you’d want to be good at it. If something was one of the top-three barriers to productivity, you’d do something about it. Yet few people have gotten any coaching or training on their business writing since they left school. Seventy percent of business communication today takes place in writing.
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