Questions in general can be incredibly powerful, and the right one asked at the right time can change a situation, a relationship and even the world. But while lots of questions are great, there is one that is simple, universally used, and incredibly powerful – and that power can be for good, or for ill.
By Art Barter So this looks like a book, feels like a book, but it isn’t really a book. The title shares the secret; this isn’t a book, it is a journal. Written by an experienced leader who is passionate about servant leadership, the book/journal is fashioned around nine behaviors: Serve first Build trust Live
Communication is a proverbial, organizational, and leadership challenge. Even the best leaders and organizations know they can improve in how they communicate with others. For that reason, this is a topic we are often asked to help people improve. The obvious reason people and organizations want to improve communications is that it is important –
By Mark Miller Mark Miller is a smart executive who has written several popular books about leadership. His style is to write about important topics using the fable approach; so his books are stories that make important points and leave lasting impressions. His earlier books, like most in this genre, focus on topics for an
You’ve probably heard that old line that your average employee spends about five hours a week in meetings. The number is probably higher for some businesses (and definitely for virtual teams), but let’s say it’s true for the sake of simplicity. Do the math: Taking into account the hourly rate you pay each employee, yourself
Howard Behar led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. He is also the author of It’s Not About the Coffee and The Magic Cup. Today he joins Kevin to chat about servant leadership,
If you’ve watched my videos for long, you know that I like to make some “unusual” connections to leadership. And if you haven’t watched before, well, I imagine the title gave it away for you. In this video, I’m sharing a quick history lesson on General Mills, particularly how the invention of their Betty Crocker
Hiring is one of the most important roles of a leader. Putting the right people on the team is a foundational component of our success; after all, people who aren’t the perfect fit will lead to teams and individuals who may struggle mightily and never reach their potential. When we put the right people in
If you are a sports fan, there is always lots of talk about the importance of offense and defense in the making of winning teams. Yet in organizational success, we much less frequently talk about offense and defense. Until now. Think about it this way. Leading defensively is focusing on the problems that inevitably arise
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