Guest article by Steven Kowalski, Ph.D. Are you leading a team that’s pioneering and pushing the boundaries? Maybe you’re developing a new service or product feature, debugging a glitch, improving an existing process, evolving your customer engagement strategy, or reinventing your approach in light of some disruption. When we think about it, most of us
One of the challenges you will likely face as a new leader is managing the increased inbound communication efforts. And not just written communications like emails, texts, instant messages, and meeting or calendar requests. There are more verbal communications too. More people dropping in to talk or stopping you as you walk down the hall.
As a leader, one of the biggest challenges you’ll face is resistance to change. Whether you’re introducing a new process, implementing a new strategy, or making any other kind of change, there will be people who resist it. In this video, I’ll share some tips on how you can overcome that resistance. The first thing to
I’m excited to share with you a phrase that has helped me and my team collaborate effectively and avoid conflicts. As a leader, I understand how important it is to maintain a positive work environment where everyone feels heard and valued. That’s why I wanted to share this simple yet powerful phrase with you today. The
James is a new supervisor with Make Believe Manufacturing in Factory Town, Indiana. Recently, he met with his boss, Sarah, to discuss a new procedure required by a recent policy change. James is upset with the change because he anticipates that his team will have strong complaints and might resist implementing it. Under the new
Leadership isn’t easy. Doing it well requires a combination of knowledge, mindsets, skills, and habits. More than this collection though, it requires the ability to adapt and blend these factors in any given situation, with any given individual or group. Well-rounded leaders possess a diverse set of skills, competencies, and qualities enabling them to effectively
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