Listening is a skill that can transform our relationships, our work, and even how we view the world. Over the years, I’ve learned that being a good listener isn’t just about hearing what’s being said—it’s about connecting, understanding, and truly engaging with the person in front of you. Today, I’d like to share five ways
I’m writing this before Election Day, not knowing who will be elected to serve as our President. And I’m not writing a political piece, but I am making a prediction (not that one). And I hope, that for those who read it, it will make my prediction wrong. Anxious and emotional. Lots of people, regardless of who
Listening is a fundamental skill for effective communication, yet it’s often misunderstood. Many people think of listening as something that happens with just their ears, but true, effective listening is a full-body experience. It’s about using more than just one sense to connect, understand, and engage with the person speaking. Here’s why listening with your
Studies and surveys from a variety of sources and with a variety of perspectives come to the same conclusion – the level of burnout in the workplace today is a serious problem. My goal here isn’t to convince you of that fact. Rather, I want us to acknowledge that even unintentionally leaders are a source
We all face uncertainty every day – in big and small ways. Perhaps because it seems to be everywhere, we may underappreciate how much we would prefer to avoid it – more on that in a minute. In a world where the level of complexity continues to grow, uncertainty follows automatically. The best leaders need
The world and our work situations are changing – rapidly. Just when you think things are settling in, something else changes. And in a world that is more interconnected than ever, changes in one place can domino to plenty of other places, including the daily work of you and your team. Amid all that change,
When you think of things leaders must share, you likely think of things like information about the business, vision and goals, strategies, external factors, plans and feedback. As important as all those things are, there is something else far less talked about but foundational to the understanding of all those other things. It’s context. And
Since before you started school, you learned from others. You learned from your parents, of course, but from siblings, neighbors, most anyone around you. You learned from observing and mimicking, and later by asking them questions or exploring new things together. Learning from others – peer learning – was a natural and formative part of
As a leader, you know that giving feedback is critical to your team, whether they are remote or in-office. Positive feedback, corrective feedback, atta-boy/girls are all critical. We also know that it’s harder to do effectively when you are in a different physical space than your team. Imagine how much more difficult it is to
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