Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when
by Kevin Eikenberry Someday, the pandemic will end. Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming. Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents plan to look for a
I read recently that negative reviews online carry so much weight it takes eight positive reviews on Yelp to counteract a single bad review. While this is bad news for your local diner, why is it relevant to those who lead remote teams? The reason is that people take negative feedback much more seriously than
by Kevin Eikenberry The question you ask determines the answers you get. This is a profound truth that most people would recognize and agree with. It has major impact on the success of problem-solving efforts and helps us clarify our thinking. Unfortunately, this truth is being ignored by many organizations right now. Nearly every organization
by Kevin Eikenberry Leadership has always been complex. You are trying to reach new and important outcomes and do it with human beings, who are all different and inherently amazing and messy. If you lead essential workers (in a hospital, factory, warehouse, or restaurant, for example), your team has been and will continue to be
by Kevin Eikenberry Much has been written over the past few months about the mental health challenges for those working from home for more than a year, as they navigated changes to jobs and unclear expectations, and challenges with balancing their work and life all while never leaving the house and doing it all during
by Kevin Eikenberry As a leader you make decisions every day. Some are bigger than others, and some may be bigger than we realize at the time. It is often these decisions with far reaching impact that we underestimate, or don’t spend enough time thinking about. I believe we are facing a set of those
A recent report from Microsoft acknowledges and puts numbers to something many of us who work remotely have felt in our guts: Many remote managers are thriving with work-from-home, while their employees are feeling more stressed than ever. Microsoft’s latest white paper, The Next Great Disruption is Hybrid Work-Are We Ready? is full of fascinating
by Kevin Eikenberry Looking back, it is easy to see moments that matter in our lives. There are meetings, conversations, and decisions that when we look back, we know changed the trajectory of our lives. Less frequently are we able to predict those moments looking forward. Most all organizations are facing one of those moments
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