Culture is THE Thing

by Kevin Eikenberry You don’t have to go far or read very widely today to find people talking about the future of the workplace – and if there will be a collective “place” at all.  Those reading this are likely not all in the same place with their personal thoughts and feelings about this future,

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The First Rule of Remote Leadership

In all the talk about hybrid work and RTO (Returning To Office for those of us who are acronym-intolerant),  it’s easy to stress out. Let me remind you of a very simple rule to help guide your thinking. In The Long-Distance Leader: Rules for Remarkable Remote Leadership, we have 18 (sort of 19) rules for

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Be Honest About the Known Unknowns When Returning to the Office

What do you know about how the next couple of months look for your team? There’s a strange tension in the air right now as people see the end of the COVID tunnel. Many organizations are making concrete plans for returning to the office, a continuation of remote work, or some oddball combination of those.

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Questions Hybrid Work Will Raise

by Kevin Eikenberry If you worked remotely over the past year or so, you are likely now in one of two positions:  You either know you will have some sort of hybrid work future, or you are still waiting to hear what your future of work will be, but expect there will be a hybrid

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You Need to Coach Your Stars, Too

One of the things many leaders feel we don’t do as well as we could is coach our people. Whether our team is co-located or scattered to the winds, it’s hard to find the time to coach effectively. When we do, it’s almost always focused on improving weak performance. That means we spend most of

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Which Matters More: Results or People?

By Kevin Eikenberry Which matters more, the results people are hired to do, or the people who must do that work? Some see it like the chicken and the egg riddle, while others clearly find themselves on one side of the other.  We are living in a time where the tangible results of how leaders

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Thinking About Feedback Backwards

Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when

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Will You Experience the Coming Exodus?

by Kevin Eikenberry Someday, the pandemic will end.  Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming.   Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents  plan to look for a

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What If You Did Yelp Reviews for Your Team?

I read recently that negative reviews online carry so much weight it takes eight positive reviews on Yelp to counteract a single bad review. While this is bad news for your local diner, why is it relevant to those who lead remote teams? The reason is that people take negative feedback much more seriously than

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Are You Asking the Right Question?

by Kevin Eikenberry The question you ask determines the answers you get.  This is a profound truth that most people would recognize and agree with.  It has major impact on the success of problem-solving efforts and helps us clarify our thinking.  Unfortunately, this truth is being ignored by many organizations right now.  Nearly every organization

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