by Kevin Eikenberry If you worked remotely over the past year or so, you are likely now in one of two positions:  You either know you will have some sort of hybrid work future, or you are still waiting to hear what your future of work will be, but expect there will be a hybrid

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One of the things many leaders feel we don’t do as well as we could is coach our people. Whether our team is co-located or scattered to the winds, it’s hard to find the time to coach effectively. When we do, it’s almost always focused on improving weak performance. That means we spend most of

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By Kevin Eikenberry Which matters more, the results people are hired to do, or the people who must do that work? Some see it like the chicken and the egg riddle, while others clearly find themselves on one side of the other.  We are living in a time where the tangible results of how leaders

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Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when

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by Kevin Eikenberry Someday, the pandemic will end.  Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming.   Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents  plan to look for a

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I read recently that negative reviews online carry so much weight it takes eight positive reviews on Yelp to counteract a single bad review. While this is bad news for your local diner, why is it relevant to those who lead remote teams? The reason is that people take negative feedback much more seriously than

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by Kevin Eikenberry The question you ask determines the answers you get.  This is a profound truth that most people would recognize and agree with.  It has major impact on the success of problem-solving efforts and helps us clarify our thinking.  Unfortunately, this truth is being ignored by many organizations right now.  Nearly every organization

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by Kevin Eikenberry Leadership has always been complex. You are trying to reach new and important outcomes and do it with human beings, who are all different and inherently amazing and messy.  If you lead essential workers (in a hospital, factory, warehouse, or restaurant, for example), your team has been and will continue to be

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by Kevin Eikenberry Much has been written over the past few months about the mental health challenges for those working from home for more than a year, as they navigated changes to jobs and unclear expectations, and challenges with balancing their work and life all while never leaving the house and doing it all during

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by Kevin Eikenberry As a leader you make decisions every day.  Some are bigger than others, and some may be bigger than we realize at the time. It is often these decisions with far reaching impact that we underestimate, or don’t spend enough time thinking about.  I believe we are facing a set of those

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