One of the biggest complaints about working remotely is that communication has simply become a series of transactions. Why is that a problem?A Closer LookLet’s look at the definition of the word transaction. According to several dictionaries it’s, “the exchange of products and services or the transfer of money, or the commitment to exchange goods

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Should everyone on your team be in the office all the time? Can the work be done from home or somewhere else? Is hybrid work the right answer for your team or just a messy compromise? We get asked these questions all the time. It’s not always easy to get the right answer. But whatever

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Productivity is a perpetual topic of conversation and concern for leaders at all levels. Leaders want people to achieve what they were hired for in an effective manner. As more people began working remotely (whether by mandate or choice), productivity became one of the biggest concerns of all. Concerns about long-distance productivity have been one

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Where do people on your team go when they need an answer in a hurry? This simple question is the biggest barrier to team collaboration. It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to critical information. We often ask learners, “What’s the biggest reason for

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As the rational, well-intentioned, highly professional manager of a remote or hybrid team, do you make mistakes? Odds are you do. Likely because your brain tends to process information in certain ways that work most of the time. Most of the time. But we all have biases that occasionally get us in trouble. I have become

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If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I

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I am going to say something heretical. I am tired of hearing about change. Not that it is happening, but that we feel like we’re the first to go through such times. We are going through “unprecedented change.” You hear it every day. Whether it’s AI, work from home, Covid, or other challenges. In fact,

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Getting new hires acclimated to their role and productive quickly has never been without its challenges. In today’s world of remote and hybrid teams, remote on-boarding can be more difficult than when we were all co-located. But is it actually easier with a co-located team or simply a more familiar process?  For years, we onboarded

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There are a number of misconceptions and generalizations about work from home, remote work, and hybrid work. If you read the pro-remote from home bloggers, nobody is in the office, nor should they be. The traditional business press says everybody’s going back to the office so just shut up and comply. So what’s the real

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How do you keep employees engaged when they aren’t interacting with their teammates and leader every day? The answer is to make sure we’re mindful about including them when we have the opportunity. Positive team inclusion makes for stronger emotional connections, both with fellow teammates and our work. We become more invested in our work, and

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