We’ve all done root cause analysis. Something breaks, we dig in, we find the cause, we fix it. It’s practically muscle memory for most leaders. We are taught from a young age to learn from our mistakes and business luminaries such as Bill Gates have even said “Success is a lousy teacher. It seduces smart

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In the late 1400s, the word ‘priority’ entered the English language as a singular noun. It wasn’t until the 1900s that we began pluralizing it, and once we started, we haven’t stopped. That pluralizing habit is a math problem, and not the kind leaders usually think about. I know we want leaders to focus on growth

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Are you walking the walk?When I’m training leaders, I often get asked by participants in the class, “Is my boss going to take this class?” Or they ask, “Did my boss take this class?”Sometimes the answer is yes. And if the answer is yes, I say, “Why did you ask me?”They say, “Because I see

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What makes you a better leader? There are plenty of things that can contribute to it, but ultimately one thing matters most. Here are some of the likely candidates and what you might be thinking about right now:MindsetIdentitySkillsCompetenciesExperienceI’ve written about all of these, and all are important. But they are all precursors to the main event.

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There is power in knowledge but that’s not the full story. Because the most powerful leaders are those who are willing to say, “I don’t know.” It’s a paradox, I know. And because of the paradox, it makes those three words even more powerful.Why Are They So Powerful?They speak the truth. No one knows everything anyway.They build

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Every leader you know is telling themselves a story. Right now. You are too. It’s quiet. You don’t hear it as a story. You hear it as the plain truth about your situation, your people, and what you can and can’t do about it. And that story — the one running underneath your decisions — is

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Do you expect your team to read your mind?As a leader, you’ve likely experienced this frustration. I know I have — I’ve seen it and heard it over and over.Here it is: someone didn’t do what you expected. You’re disappointed. You’re frustrated. But you actually never told them what you expected. So how were they

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I’ve been around long enough to know that important ideas often become the in-vogue term, and then those important words become shallow and lose their meaning. I could give you a list of examples, but that would mostly prove how long I really have been around. I’ll just cut to the word that this is

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Overrated is a strong word. But it is one that applies here. And this comes from a guy who has been helping people build skills for over thirty years. The development of our skills and knowledge is a foundational part of growing up. Then we go to work and we move from school to training.

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I’ve asked hundreds of people to tell me the first thing that comes to their mind when I say the word learning. Over half reply with the word “school” or a closely related idea. This is an understandable result, unfortunate, but understandable.Why the Learning = School Connection is UnfortunateWhy do I call it unfortunate? Three big

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