In July I wrote about the difference between complex and complicated. A complicated problem is knowable. With enough time and the right expertise, you can work it out. A complex problem can’t be worked out in advance, because the pieces are too connected and too many of the unknowns are ones you can’t name yet.Here

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Chances are you’ve had many coaches in your life, maybe starting as a child in sports. But coaches aren’t just for sports and aren’t just for kids. We know from our experience that the best performers have coaches. Examples range from acting to classical music to professional sports. The list could go on. But we don’t

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One size doesn’t fit all in leadership development. At best, one size might fit some. Personalized leadership development is learning built around the individual leader: their strengths, their beliefs, their situation and what they need next. Most organizations know they should do it, unfortunately few do it well.I shared this idea recently at Virtual LeaderCon, and

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Being a leader has never been harder. The work is more complex. Team engagement remains at multi-year lows, and according to this article the average American manager now leads a team of 12, up from 8.2 in 2013. I understand the drivers for increased spans of control. Cost savings are the biggest and longest running driver.

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A unified team sounds like a dream.It sounds so right. But it might not be what you think.If you’re thinking unity means people are compliant, not so much.If you’re thinking unity means everyone just gets along all the time, not so much.Unity is a choice people make. One person at a time, one day at

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The mediums we can learn from today are more prevalent and powerful than at any time in human history. But not all mediums are created equal, and some of our newer learning media are diluting one of the most powerful ways we can learn – from true experts. Our content options today are astounding, but many

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Psychologically unsafe workplaces are paying a safety tax – one that is largely hidden. What do I mean? A product’s final cost doesn’t disclose the taxes paid by the producer, but they are included in the price we pay. The safety tax I’m talking about is much the same. The difference is that we can

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You might have a training calendar.You might even have a full training calendar — one where people actually show up.But having that doesn’t mean you have a learning culture. It might support that culture. But a training calendar, on its own, isn’t a learning culture.So what is?A lot of people talk about culture and wrap

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I hear it all the time.”We don’t have time for training.””People are too busy.”And let me say this: if you don’t have time for training, that’s okay.Wait a minute, Kevin — don’t you deliver training? Isn’t that kind of surprising coming from you?I’m not saying that because training isn’t valuable. It’s just that it’s not

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