Do you struggle with proximity bias? The answer may reflect the future of your hybrid or remote team. First, we need to define the term. Proximity bias, as the name implies, means to favor the people closest to you physically. For teammates, this can mean working closer with those who share an office space than
How eager are you to get back to the office? The answer might depend on where you live. An interesting article on the BBC’s Worklife website discusses how different cultures embrace (or don’t) workplace flexibility. Some of the statistics are enlightening (numbers quoted the article): By the end of the year, 25% of professional jobs
I wish I had a dime for every time in the last few years someone asked me for my recommendation for the best software tool, the best web platform, the best collaboration tool to facilitate long-distance work. I understand the question. Software is needed and can help us lead and work at a distance more
The lifeblood of any business is customers. Without customers, businesses don’t last very long. While all customers are valuable, the most valuable are lifelong customers. The question for owners, leaders, and salespeople is how can we predictably create those lifelong customers? A new book – The Come Back Culture: 10 Business Practices the Create Lifelong
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