Ask most leaders about empowerment and they will either say – I wish my people were more empowered, or they will glow as they discuss the level of empowerment amongst their team members. Why are some happy and some, not-so-much? It has much to do with the habits of the leaders themselves. If we want

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Meetings happen more often than ever and cause as much consternation and complaining as ever, if not more. Yet despite all that hand-wringing and general disdain, we may be missing the biggest problem with them. Have you thought about the connection between meetings and team culture? As I’ve said many times (and we wrote about in

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This may seem like a strange question: Do you love your organization? Strange perhaps because you never thought about it. Or perhaps strange because you aren’t sure you would use the world love in that way. But this question can have a lot to do with your ultimate success – as a leader, as an

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Get people talking about challenges in their organizations and within minutes, the word “policy” will come up. We all have stories of a policy that seemed counter-intuitive or blocked us from doing what seemed to be the best course of action. And we have all been on the receiving end of “That’s against the policy”

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ChatGPT is a name almost no one had heard of 12 months ago but is now on most people’s lips. Artificial Intelligence (AI) has been around (and improving) for many years. Recently, tools like OpenAI’s ChatGPT have become the face of AI for many of us, capturing the imagination of the public and our politicians.

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I know there are plenty of things on the list of possible strategies for our business, and you might be thinking I am suggesting adding a new one. But for now, I am not (necessarily) suggesting an “AI Strategy” to compete with your Marketing Strategy, Supply Chain Strategy, or Go-to-Market Strategy. Instead, I am asking

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I’ve spoken to hundreds of people in the last little while, and they all say some variation of, “We tried to get people to come back to the office, but we’ve compromised and now work hybrid.” None of them sounded excited about it. Just for fun, I looked up the word compromise. Now I understand

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It is a good question: Do leaders and employees want the same things in work and in the workplace? Looking at today’s hot workplace topics like “return to office,” where people work, and more, many would answer no. Current divisions indicate that leaders and employees want different things. I think it is a valuable question.

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If you haven’t yet heard the term “productivity theater,” this won’t be the last time. And even if you haven’t, you will likely recognize the behavior. My coauthor, Wayne Turmel, defines it as “engaging in behaviors that aren’t terribly productive but give the appearance of working hard.” And one survey says 83% of employees have

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