by Kevin Eikenberry Someday, the pandemic will end. Not everyone will declare it at the same time, or view it in exactly the same way, but that day is coming. Is your organization ready for it? According to the Pulse of the American Worker Survey from Prudential, 26% of respondents plan to look for a
One of the phrases we use a lot around here is, “When working remotely, communication can become transactional.” Seriously, I was on our site and searched for “transactional,” and found over 20 references. And it’s not just a catch phrase. This is a real phenomenon. What’s also true is that a significant number of people
by Kevin Eikenberry The question you ask determines the answers you get. This is a profound truth that most people would recognize and agree with. It has major impact on the success of problem-solving efforts and helps us clarify our thinking. Unfortunately, this truth is being ignored by many organizations right now. Nearly every organization
The frustration is real. You say things, share things, and communicate important messages, and it seems to fall on deaf ears. Have you ever wondered why people aren’t listening to you? Have you ever considered that it might not be about them at all? At the core, effective communication is message sent; message received. Listening
by Kevin Eikenberry As a leader you make decisions every day. Some are bigger than others, and some may be bigger than we realize at the time. It is often these decisions with far reaching impact that we underestimate, or don’t spend enough time thinking about. I believe we are facing a set of those
A recent report from Microsoft acknowledges and puts numbers to something many of us who work remotely have felt in our guts: Many remote managers are thriving with work-from-home, while their employees are feeling more stressed than ever. Microsoft’s latest white paper, The Next Great Disruption is Hybrid Work-Are We Ready? is full of fascinating
by Kevin Eikenberry Looking back, it is easy to see moments that matter in our lives. There are meetings, conversations, and decisions that when we look back, we know changed the trajectory of our lives. Less frequently are we able to predict those moments looking forward. Most all organizations are facing one of those moments
COVID-19 caused many of us to work from home for much of the last year. Now that the anniversary has passed, there have been any number of articles about what we’ve learned—or haven’t. As with any momentous event, we should all be taking stock of the experience. Was it a success for us personally? Or
Many of us are returning to our workplaces, at least part of the time. We’ve been asking people what they like most about getting back in the office. The answers aren’t surprising. Most people are happy being back in-person with their colleagues, socializing, brainstorming, and getting out of their homes. But there are other things
There’s a lot of conflicting news about when, how (and if) people are going to go back to working out of offices like they did before the pandemic sent everyone home. Some people can’t wait for any semblance of normalcy. Others have discovered the advantages of remote work. Some organizations are throwing themselves into remote
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