Where do people on your team go when they need an answer in a hurry? This simple question is the biggest barrier to team collaboration. It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to critical information. We often ask learners, “What’s the biggest reason for
As the rational, well-intentioned, highly professional manager of a remote or hybrid team, do you make mistakes? Odds are you do. Likely because your brain tends to process information in certain ways that work most of the time. Most of the time. But we all have biases that occasionally get us in trouble. I have become
If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I
I am going to say something heretical. I am tired of hearing about change. Not that it is happening, but that we feel like we’re the first to go through such times. We are going through “unprecedented change.” You hear it every day. Whether it’s AI, work from home, Covid, or other challenges. In fact,
Getting new hires acclimated to their role and productive quickly has never been without its challenges. In today’s world of remote and hybrid teams, remote on-boarding can be more difficult than when we were all co-located. But is it actually easier with a co-located team or simply a more familiar process? For years, we onboarded
There are a number of misconceptions and generalizations about work from home, remote work, and hybrid work. If you read the pro-remote from home bloggers, nobody is in the office, nor should they be. The traditional business press says everybody’s going back to the office so just shut up and comply. So what’s the real
How do you keep employees engaged when they aren’t interacting with their teammates and leader every day? The answer is to make sure we’re mindful about including them when we have the opportunity. Positive team inclusion makes for stronger emotional connections, both with fellow teammates and our work. We become more invested in our work, and
The question a lot of leaders ask themselves is, “How do I know that people are working when I can’t see what they’re doing?” If you are slaving away at home or in a hotel room, that might seem insulting. Many leaders feel guilty asking the question, but the answer matters. Trust is evidence based. Managers
When you think of “good communication skills,” what do you think of? Odds are your mind goes to writing effectively, making excellent presentations, and being clear in your messages. Whether written or verbal, what you say is important. But what about how you listen and read? I’ve long heard that fifty-one percent of effective communication is
When you work remotely, or have flexible hours, you have a great deal of control over your schedule. That’s the good news. It’s also the cause of stress and lost productivity. How can you create a “to-do” list that is thoughtful and effective? Too often, we confuse productivity with task completion. If that seems paradoxical, you’re
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