Where do people on your team go when they need an answer in a hurry? This simple question is the biggest barrier to team collaboration. It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to critical information. We often ask learners, “What’s the biggest reason for

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I have had the unique opportunity to officiate a wedding—actually, two weddings, both for my nieces who are both named Allie. While this might seem unrelated to leadership, believe me, it isn’t. Here are some leadership lessons I picked up from the experience:Preparation MattersSpeaking in public might be my bread and butter, but for this

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In today’s fast-paced world, effective communication is a skill that can set you apart as a leader and as an individual. I want to share my insights on how to communicate more effectively. Here are three key tips to help you enhance your communication skills.Be SincereI cannot stress enough the importance of sincerity in communication.

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If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I

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Feedback is more than just words; it’s the backbone of improvement and growth in a professional setting. However, its power only unleashes when it’s not just given but also applied effectively.The Ultimate Goal of FeedbackSo, what’s the ultimate aim of feedback? Simply put, feedback aims to bring about action. But before we reach that point,

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Have you ever tried to reach someone on Microsoft Teams and seen a red status message that says they’re busy? That’s fine, but will they be available later today? Are they out of the office? Here is a simple tip that you can use to make those notifications more useful. Let’s say you’re working at home

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Unless you have a love for canned meat, chances are you have a negative view of the word spam, especially when it shows up in your email inbox or ringing phone. And while we don’t want to be spammed, sometimes that is what our communication is – unwanted, disconnected, and ineffective. While that is never

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When you think of “good communication skills,” what do you think of? Odds are your mind goes to writing effectively, making excellent presentations, and being clear in your messages. Whether written or verbal, what you say is important. But what about how you listen and read? I’ve long heard that fifty-one percent of effective communication is

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Knowledge or office workers spend 70% of our workday involved in either reading or writing. It’s not a surprise that poor writing is a major complaint. In fact, 81% of executives blame poor writing skills for at least some of their productivity problems. It’s easy then, to say “We need to improve our business writing.”

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If you’re a leader, you can probably picture this: you’re the leader of a dynamic team, and challenges keep erupting like unexpected fires. Being the capable leader you are, you rush to put them out, time and time again. But let me ask you this – is there a better way to lead, to truly

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