12 Week Year
Leadership, Personal & Professional Development, Productivity

The 12 Week Year: Get More Done in 12 Weeks Than Others Do in 12 Months

By Brian P. Moran and Michael Lennington

12 Week YearThe promise of this book is powerful. Who wouldn’t want to get more done in 12 weeks than others get done in 12 months? As an entrepreneur and a leader of my team, that subheading is almost intoxicating. Based on the title alone, I purchased the book.

I read it in two sittings and I really liked it. And while I liked reading the book, I’m probably writing this recommendation too soon, because I haven’t implemented the recommendations yet.

In some ways, there isn’t much new in this book – most of the ideas I have heard before, most of the research I have read, and some of the concepts I teach myself. But the book is exceptionally well written – easy to read and put together in an effective manner. What makes it powerful is putting the ideas together into a system.

And as you might hope for a book promising to bring you extra speed in execution, it isn’t too long (less than 200 pages in a small format).

The pieces of this book that I already use, I know work. I believe when you discipline yourself (or your team) to apply the system more completely you will clearly get more done than ever before.

As I and my team do apply it (copies for my team have been ordered), I’ll tell you more – and I look forward to doing that.

While I’m sure the authors would prefer I didn’t say this – even if you don’t decide to apply this in total, you will find more than one idea that can make a difference in your productivity and results, even if you don’t apply it in total.

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How to create new friends
Coaching & Developing Others, Leadership, Personal & Professional Development

The Fastest Way to Be Liked

How to create new friendsI often joke that if you have a quotation you want to use but don’t know who to attribute it to, say it is from Abraham Lincoln, Ben Franklin, or Mark Twain. Why? Because they said smart stuff and people tend to listen to them! Today’s quotation really is from Mark Twain – and it is a perfect example of wisdom wrapped up in a few words.

Questions to Ponder

– What are my thoughts about this quotation?

– Do I like to like people?

– Do people like me?

Action Steps

1. If you want to build relationships, follow Twain’s advice.

2.  Focus more on liking others and less on being liked.

My Thoughts

I could tell story after story that proves this point – but I don’t need to. Because when you stop and think about it, you have stories too. Twain is telling us to be focused on others, and not ourselves. When we focus on finding the likable traits in others, we will like them; and, for a variety of reasons, they will generally reciprocate.

Stated another way, don’t set out to make friends, but to be one.

It is likely that you have given similar advice to a friend or to a child starting in a new school or situation. But are you remembering it for yourself?

Find things to like rather than faults. Let people know you like them and enjoy being around them. The fruits of these efforts will be abundant and valuable.

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structure for innovation
Leadership, Personal & Professional Development, Productivity, Teamwork & Collaboration

Innovation Requires Structure

Does this title have you scratching your head? Are you thinking that innovation and structure are opposites?  Read on.  . .

Ask most people what they think about when they consider creativity and innovation, and most likely “structure” and “process” won’t be on the list. Would they be on yours?

structure for innovationMost of us think about creativity as a free spirited, open minded, capture-the-ideas-in-the-wind thing.  We don’t associate it with words like discipline, structure, approach, and process. If you value new ideas and innovation and you don’t include those words in your mental inventory, you are missing a (huge) opportunity.

Let me expose the myth with three examples and some suggestions for applying these ideas for yourself and your team.

At the Improv

When people think of highly creative people, improv actors often come to mind. These highly talented people seem to be able to create an entertaining story, line, or show “out of thin air.” In fact, they can be so good that some of my more cynical friends had to be convinced by the actors themselves that it wasn’t all a hoax or a ruse.

While improv actors are definitely talented, they are also well trained. Improv, as free-flowing and spontaneous as it seems (and is), has, underneath it, very specific rules that actors live by during performances. And the structure isn’t just during the performance either – actors gather before performing to “warm-up” using one or more specific exercises to loosen up and get their creativity flowing.

Tips:

  • Consider building a code or philosophy to help you improve the culture or climate of innovation on your team or in your organization.
  • If you want more creativity, perhaps warming up before brainstorming might help. After all, it helps improv actors – think what it could do for you!

Writers and Artists

Another group of people typically thought of as creative are writers and artists. Since I fall into one of those groups, I feel qualified to discuss it a bit. Over time, I have developed habits and routines about how and when I write, and how I come up with ideas. I write most often during a specific time of day, when I am at my best for this task. I constantly scan my environment for ideas that could become articles, blog posts, chapters, etc. That scanning includes what I read and what I see (I often take pictures of things that end up an important part of my writing). I try to make unique connections (offering leadership lessons from beer  or a camel, for example). Forcing associations and using metaphors is a classic idea generation technique that I’ve applied to a different task. I have processes to capture and curate those ideas so that when I need an idea to write about, I have a ready source of material. I sometimes think about writing tasks (like this one) for several days so that when the time to write comes, I will be more effective and efficient.

And by the way, this isn’t just me – I’ve talked to many other writers and artists who could tell you similar stories. Some do all their writing in the same place, some have other routines, all have both structure and process embedded in their work in ways that might not be immediately obvious. That is why creativity and innovation seem like magic, but hopefully by now you realize it is not.

Tips:

  • Use routine to your advantage to spur idea creation. Perhaps you might brainstorm at a certain time each week or month with your team.
  • Have structure for collecting ideas for future use. Consider what would happen  if everyone on your team was always on a hunt and captured ideas about your most important goals.

Inside Organizations

Highly innovative organizations might have ping pong and Foosball tables, but they also have structure, expectations, and processes. If my other examples weren’t clear or relevant enough for you, we’ll talk in organizational language for a second.

Think about it this way – organizations have goals like  adding new products, raising profits, improving productivity, reducing cost, (as examples) – and innovation is required to achieve these things. If you have clear vision about where you want to go and why, and you engage everyone in that vision, you will have a better chance at innovation, right?

The best organizations allow time for people to create ideas; and don’t expect great insights to arrive instantly, at a moment’s notice in a conference room. And – if we have everyone engaged in the vision, we will be operating on ideas and innovation at that higher level and in a proactive way, rather than constantly being reactive and in a rush to solve a problem. This time shift gives us more time, and without the pressure of a crisis or emergency, undue judgment is less likely to show its head. You know judgment – that nasty barrier to good ideas and implementation?

Remarkable Principle:  Remarkable leaders know that creativity and innovation are more than fun and games –that structure can help both occur more regularly and predictably.

 

 

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Coaching & Developing Others, Leadership, Personal & Professional Development

Five Keys to Mending Relationships

worn jeansI grew up on a farm and was hard on jeans as a kid. Just ask my mom, a talented seamstress who spent more hours than you can imagine mending torn jeans. Today, jeans come with holes – and you pay extra for them. In my youth, you earned those holes, and didn’t ever want them.

When I recently read about the anniversary of Issac Singer’s patent on the sewing machine (in 1851), it got me thinking about all that mending my mom did on her sewing machine.

While you may not care about holes in your jeans, and you might know little or nothing about how to mend them, there are lessons from mending jeans that we can apply to something we do want to fix – broken relationships.

My jeans were all once new, but eventually with wear, they needed mending – much like our relationships. Let’s see what lessons we can take from the jeans – and apply to our relationships – whether at work or anywhere else.

You gotta wanna fix them. The jeans wouldn’t get fixed unless I took them off and gave them to Mom. If I keep wearing them, the hole will get worse, and if I put them in the corner, the hole never gets fixed. If you want to mend a relationship, you must go first, take the torn relationship to get fixed. This requires time and willingness.

Trimming is required. Once Mom got the jeans, she cut out the loose threads so the size of the hole was defined and obvious. If she tried to patch up the hole without the necessary prep work, the mend wouldn’t last as long. So too with our relationships – we must approach the other party and make sure we both understand where and how big the hole is. Some trimming and frank conversation may be required – but without it, the patch might not last.

A patch is needed. Once Mom decided how big the hole was, she had to get another piece of denim of the right size and of adequate strength. In mending or repairing our relationships, the patch is an adequate and strong apology. When one person comes to the broken relationship with a heart-felt honest apology, the mending can truly begin. And just like the jeans – no patch, no fix.

The thread makes all the difference. Strong thread and solid stitches allow the patch to hold firm. The thread in our relationships is trust. Trust can help repair the damage and hold it together, even under new stress and challenges. Mom knew she needed good strong thread, and you know that trust must be used to mend any important relationship.

Put them to the test. Once the jeans were mended, Mom wanted me to wear them. Unworn and untested, the repair was of little value. When I first put them on they always felt a little bit funny, but after I wore them a bit, they became more comfortable and functional. Isn’t this how it works in our relationships too? After the work of mending takes place, we have to put the relationship back into practice. If we apologize but don’t re-engage, the repair was of little value. But if we are willing to spend time with, work with and communicate with that person – even if it is uncomfortable or feels different than before – it can become comfortable and valued again.

This may be a strange analogy, and yes, there is much more that could be written about mending relationships, yet these five points will help you repair and mend relationships – whether the hole is small and just starting, or you have busted out the full knee.

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Coaching & Developing Others, Leadership, Personal & Professional Development

It’s My Anniversary – and You Get to Celebrate!

KEG-20th AnniversaryOn September 30, 1993, I turned in my badge and office key at Chevron in downtown San Francisco, and the next day I started my business – the business now known as The Kevin Eikenberry Group.

That means, in a bit more than a month, I will celebrate 20 years in business. What started at a desk in the upstairs of my house under the name Performance Partners has now become a business that operates from our offices that we call Remarkable House, and supports and helps organizations and leaders around the world move closer and closer to their goals.

A lot has changed in 20 years – but some things have remained the same – the business started and continues to be all about learning – and how learning can bring leverage to individual and organizational improvement. While we take our work seriously, we’ve always prided ourselves in being creative and having fun. And lastly, one of the most valuable things I learned from my father about business is that the Customer is most important. (After all without you, I wouldn’t still be here 20 years later.)

When we decided to find a way to celebrate 20 years in business, we wanted to incorporate those ideas – creativity, learning and doing it for the Customer.

And so I am excited to introduce our Anniversary Adventure – 20 Days to Remarkable Leadership!

This adventure is all for you and it comes complete with my compliments – it is our gift to you.

Here is the idea in short. Over a 20 day period, starting September 9th, everyone who registers will receive four short videos each week with a practical lesson to help you become a more effective leader. You’ll also receive an accompanying tool to help you implement that idea. Each week during the Adventure, all those registered will be entered into special prize drawings, and receive special product discounts. And on October 1, there will be a special surprise for every Adventurer.

On this page you can sign up and watch a short video where I will explain a bit more about what we are doing.

I hope you will join us – we are going to have some fun while taking small steps on the serious path of becoming a more Remarkable Leader.

I look forward to you joining me for our 20 day celebration of my 20th business anniversary.

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don't wait - get started now
Leadership, Personal & Professional Development

There’s No Time Like the Present

don't wait - get started nowOften, the best quotations are the briefest. If you read these Friday posts frequently, you will see that I usually select ideas that are stated briefly. Today is another example. Read it twice, then get to work.

Questions to Ponder

– How often has waiting served me best?

– How many times do I wish I had started sooner?

– What is stopping me now?

Action Steps

1. Identify what you want to accomplish.

2. Identify one thing you could do towards that objective today.

3. Do that thing (now).

My Thoughts

There are many reasons we procrastinate.  Actually, let me make this more personal – there are many reasons I procrastinate. And none of them really aid me, support me, or help me achieve my goals. Hill cuts to the point of one of the biggest reasons we wait though – we wait for “the right time.”

We have common phrases for it – we wait “for the stars to align,” to “get all of our ducks in a row,” or “until we get our brains in gear.” It sounds good. It seems to make sense. But beyond the justifications,  it is just waiting.

Conditions might improve, but it might take a long time. Why not just get started? If you have something important (or even something small but nagging) to do, why not take Hill’s advice and stop waiting, and start doing?

Even your own experience will tell you, you will be glad you did.

 

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breaking the barriers to innovation
Leadership, Personal & Professional Development

Busting the Barriers to Greater Innovation

breaking the barriers to innovationLast week, I did my best Jack Nicholson/ Colonel Jessup imitation to get you thinking about why you don’t have as much innovation in your team or organization as you wish.  (You can read it here  – but the short answer is the challenge starts with you.) At the end of that article, I promised to give you some ways to support innovation in your organization this week.

So let’s get to it.

The Barriers

One of the best ways you can support innovation on your team is to remove the barriers (other than yourself, that was last week’s point) that keep people from innovating. Here is a short list of the barriers that you need to be aware of, before you can remove them.

The facade of complacency. If we think things are “fine” or we are the “industry leader,” why do we need to innovate? Complacency removes the drive or reason to innovate at all.

The fear of no.  Have you ever offered an idea to anyone and had them tell you the idea is a bad one or won’t work? If you have ever shared an idea with anyone, you’ve had this unpleasant experience. It might have been a gentle no, or a mockingly verbal slap in the face. Either way, once you have experienced it, why would you want to expose yourself to more of that?

The fear of failure or mistakes.  What if we try it and it doesn’t work? That fear of the unknown is a huge barrier – especially when offering ideas to the boss (you). Generally, people don’t want to make mistakes or share potential failure with their supervisor. This barrier is real, and probably the one you thought of before you started reading this list.

The fear of success.  People aren’t just afraid of failure – they are often afraid of success too. While this sounds silly, it is very real. When people innovate with a new idea, they don’t know how it might turn out. It is possible it will be so successful that the current situation will change drastically. When people don’t know what will happen – even if it is good – they often hesitate (or worse).  To explore this one further, I’ve written more about it here .

The fear of resistance.  But what if people don’t like my idea? What if there is resistance? I don’t have data to back up the idea, so people will just eat my idea alive . . .  Resistance is alive and well, and the fear of it is a major barrier to innovation.

The fear of extra work.  You’ve seen and experienced this yourself. Perhaps you have even inflicted it on others. The person who has the good idea is the person who is asked to implement it. If you have a good idea but are already busy, this fear keeps you from voicing the idea because the pain of the work and responsibility outweighs the pleasure and benefit of the idea itself.

Being a Barrier Remover

There are specific barrier removal strategies for each of the items above, and each warrants a complete article. But to build your skills as a innovation barrier remover, here are a couple of strategies to get you started.

  1.  Recognize that all the barriers exist.  Perhaps there are some of these that seem foreign to you personally. That fact doesn’t make them less real for others. Think about individuals and your team, and see if you can identify where their barriers might be.
  2. Inquire and observe.  Once you are aware of the barriers, spend time asking questions and noticing conversations to determine which barriers are in the way of your team.
  3. Confirm the barrier.  Ask people what they think. Have a conversation about what is actually getting in the way of ideas and innovation in your work.
  4. Remove the barrier.  Once you know it exists, do what you can to reduce it through your actions and conversations with others. Watch your reactions to ideas, and acknowledge and reward people for sharing those ideas. Once you have taken the first three steps, you are well on your way to opening the floodgates to new ideas, innovation, and greater results.

The barriers to innovation are real – or we would already have more of it.  Take the steps outlined in this post and you will be on your way to busting through the wall and opening up your team to more innovation and greater results.

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the power of little things
Communication & Interpersonal Skills, Leadership, Personal & Professional Development, Productivity

Little Hinges Swing Big Doors

Little hinges swing big doors.

the power of little thingsI first heard those words from a mentor of mine, and later realized they originally came from the entrepreneur and author, W. Clement Stone. This week I found a whole new meaning in these words.

While the first pains came on a Thursday, last Monday I had severe pain which led to an ER visit, blood work and multiple tests. After the results of the CT scan came back it was clear: I had a 4 mm stone in in my ureter – between my kidney and my bladder.

4 mm isn’t very big – it is about .157 inches, or the width of a CD case. But put that size inside the wrong part of your body and it can cause lots of havoc. Without giving you more information than you want or need, this small little stone has drastically altered my life, schedule and plans for 7 days and counting. I have made three trips to the hospital and have taken more prescription drugs in the last week than I have in the last 20 years.

It’s amazing that such a little thing can make such a big difference.

Several years ago there was a best selling book with the title “Don’t Sweat the Small Stuff”, and while I understand the sentiment, I more closely resonate with author and advertising executive Bruce Barton who wrote:

“Sometimes when I consider what tremendous consequences come from little things . . . I am tempted to think . . . there are no little things.”

Little hinges swing big doors.

So what are some of the “little things” that make a big difference for us as leaders? While the list could be long, here is a couple for you to consider.

Listening. When we listen, we are communicating more than that we want to hear what someone is saying – we are communicating that we care about the person. Not such a little thing.

Attitude. No one really wants to be led by a pessimist or a crab. And everyone agrees that attitude is contagious. If we want a positive attitude in our organization it starts with us. Not such a little thing.

Consistency. People want to know what to expect from their leadership – in terms of approach, in terms of values and much more. And while people need to be pushed and challenged, it doesn’t mean they will excel if they are always wondering what is coming next. Not such a little thing.

Trust. The more trust that exists in an organization, the less turnover, the more engagement, the more innovation, the better communication and the greater productivity you will find. Leaders that engender and earn trust are tremendously valuable to their people and their organizations. Definitely not a little thing.

The list of little things could be so much longer, and yet I hope this list gets you thinking.

There are big things we need to do as leaders to be more effective, and yes we should work on strategy, team collaboration, change management and problem solving approaches – all of these and a hundred other big things matter.

But so do the little things.

Maybe it is time to sweat the small stuff a bit more if we want to be the leader we are capable of becoming.

And maybe, through the pain, I should thank a little 4 mm stone for reminding me of this important lesson.

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opening doors to teamwork and collaboration
Coaching & Developing Others, Leadership, Personal & Professional Development, Productivity, Teamwork & Collaboration

Opening Doors to Teamwork and Collaboration

opening doors to teamwork and collaborationby Judith H. Katz and Frederick A. Miller

The subtitle of this book which published in May of this year is “4 Keys that change everything”.  It is a big promise, and while there may be a bit of accepted hyperbole there, generally speaking the four big ideas in this book will have, when implemented, a significant positive impact on the productivity and effectiveness of teams and the individuals on them.

This is a highly readable book that does focus on how individuals can be more effective parts of a team.  Those four keys are, stated in their language:

1.  Lean into discomfort (opening the door to trust)

2. Listen as an ally (opening the door to collaboration)

3. State your intention and intensity (opening the door to understanding)

4. Share your street corner (opening the door to breakthroughs)

Throughout the well planned book the authors describe and define these for behaviors and how to do them.  They also use an interesting writing approach – writing in four different voices, denoted by different fonts and colors.  Along with writing in the voice of themselves as authors, at some points they have illustrated characters providing their insights, a (very helpful) voice that  explores the concepts in first person, and a voice that offers doubts and concerns about actually using the concepts and skills.

If you were to think about the needs of most teams – whether already pretty effective or highly dysfunctional, you would list trust, understanding, collaboration and innovation as four opportunities for improvement.  This book, in a unique and memorable way, gives insight and specific behaviors to help individuals and teams to move in those specific directions.

When you take important points, clearly illustrated and taught in a balanced, memorable and real world way, you have a winning book – which is exactly what this is.

While I hope you will consider adding this book to your reading (and implementation) list, I have a special opportunity for you to learn from and interact with the authors.  Silver members (and above) of our Remarkable Leadership Learning System will have a chance to join the authors and me for a Guest Conversation to explore collaboration and team alignment at 1 pm ET on August 15.  As a reader of this blog post you have an opportunity to join as a special guest with my compliments!

To sign up to join us for this very special event with two experts on team collaboration and growth, register here.  I look forward to you joining Judith and Frederick and me on August 15 for this very illuminating call.

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perspective on success
Leadership, Personal & Professional Development

Climbing Your Mountain

One of my favorite movies is The Sound of Music, and one of the best songs in the movie (in my opinion) is “Climb Every Mountain”.  Today’s quotation isn’t from or about the movie, but the first time I read it, I started humming the song in my head (if you don’t know the song, here is a link to the lyrics and the film version of the song.)gaining perspective on success

I seldom use a quotation from someone I can’t track down (if you know who the author is let me know), but I liked this so much I decided that didn’t matter.  I’ll tell you more about why I picked this quotation this week below, but for now, lets get on with it. . .

Questions to Ponder

– Can I see my goals clearly?

– Am I looking at my goals regularly?

– Am I enjoying my place on my path?

Action Steps

1. Stop today and look around at what you can be grateful for.

2. Use that gratitude to push you towards your final goal.

My Thoughts

Two important points draw me to this quotation – the importance of the clarity of the goal, and the value of noticing where you are along your journey towards the goal.   Neither of these ideas are new  – we have all heard them both before – and yet in my experience we all need to be reminded of them.

The value of the ideas when put together makes them more powerful than they are individually.  I’m guessing that as some of you read this you are hearing more about one half of the advice or the other. Some people need to be reminded to set goals or to keep them more clearly in sight.  Others are very goal focused but aren’t taking the time to enjoy the journey, reflect on what they are experiencing along the way.

My hope is that in reading this today you take it as wise advice and a challenge to refocus on your goals and enjoy the view on each step towards them.

 

 

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