We’ve all heard the phrase, “It’s not what you said, it’s how you said it.” The same can be said for email, especially in your organization –the tone in emails can greatly impact your remote team’s mood, morale and culture . In this video, Wayne Turmel talks about how your tone in email can affect the message.

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Wayne Turmel has been writing about how to develop communication and leadership skills for almost 26 years. He has taught and consulted at Fortune 500 companies and startups around the world. For the last 18 years, he’s focused on the growing need to communicate effectively in remote and virtual environments.

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