Regardless of your leadership status, you should treat your role as if your job to make other people successful. Jacob Morgan didn’t always feel he has those type of managers and as a result decided to look at the workplace from the people to the infrastructure. In his latest book, The Employee Experience Advantage, Morgan analyzes over 250 global organizations to determine how to create an organization where people genuinely want, not need to show up to work. Kevin and Jacob delve into employee experiences and what we need to look for in the future.

Regardless of your leadership status, you should treat your role as if your job to make other people successful. Jacob Morgan didn’t always feel he has those type of managers and as a result decided to look at the workplace from the people to the infrastructure. In his latest book, The Employee Experience Advantage, Morgan analyzes over 250 global organizations to determine how to create an organization where people genuinely want, not need to show up to work. Kevin and Jacob delve into employee experiences and what we need to look for in the future.

In this episode, we introduce:

  • The difference between employee engagement and employee experience.
  • Critical pieces of the employee experience.
  • Drivers of workplace change.

The goal is to think about choice.

Remarkable Dialogue

Ask yourself: How can I change the employee experience in my role?

Leave your answer in the comments below.

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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