Empowerment - it's a word that holds different meanings depending on the context. For us, it's all about understanding how we can empower others in the workplace. But before we jump into that, let's first consult the dictionary to see its definition. According to Merriam-Webster, empowerment is "the granting of power, rights, or authority to perform various acts or duties." While this definition is accurate, it's not quite enough. Let me explain why.
Imagine I tell you that you have the power and authority to do something, but you don't truly see it, believe it, or feel that I'm acting in alignment with it. In that case, empowerment becomes an empty gesture. To make empowerment work, it's not just about me granting it; it's about you accepting it wholeheartedly.
So, how do we bridge the gap between granting and accepting empowerment? Let me break it down for you into three essential elements:
- Clarity: The foundation of empowerment lies in clarity. I must clearly communicate my expectations to you. When you know what you are empowered to do, you'll feel confident and capable of making decisions within those boundaries. For instance, if I tell you that your spending authority is $1,000, you'll know exactly what you can do without seeking permission. Clarity sets the stage for successful empowerment.
- Support: Every individual is unique, and some may need more support than others to embrace empowerment fully. As a leader, it's crucial to provide the necessary resources, guidance, and encouragement to help your team members thrive. Be aware of their confidence levels and self-image, and support them accordingly. Empowerment is about fostering an environment where everyone can flourish.
- Autonomy: Empowerment is not just a word; it's a practice. Once you have clarity and support in place, it's essential to let your team members take the reins and make decisions independently. Give them the autonomy to act and trust them to do so responsibly. When people have the freedom to act, they're more likely to embrace their empowered roles and take action.
In the workplace, true empowerment will only materialize when both the power, authority, and responsibility are offered by the leader and accepted by the team. Until that mutual understanding is established, there may be uncertainty, lack of clarity, and frustration all around.
So remember this: empowerment can be offered, but it's only when the other person acknowledges and accepts it that real change happens. It's a two-way street, and both the leader and the team members play a crucial role in making empowerment a reality.
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"Empowerment can be offered, but until the other person acknowledges and accepts it, nothing will change." @KevinEikenberry
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