Symbol of the brain thinkingIf you are a leader, you make decisions, large and small, every day. Many are straightforward and take very little time, but if you have been a leader for very long at all, you have had to face a complex, multi-faceted and difficult problem, where the decision was far from easy or obvious.

Often when we get in that situation, is it hard to lift our head up to look at how to make the decision, because we are so consumed by the problem/decision itself. So today, when perhaps you aren’t facing that tough-as-nails decision, let’s look at some steps or a process to help the next time you do face one.

Consider More Options

Often hard decisions are hard because we don’t feel like we have any real choice, or we don’t like the choices we have. When the situation is complex and the outcome important, make sure you have looked at several options. Sometimes the new options you identify are similar to others; but the small differences might lead to significant differences in the outcome.

Get Other Perspectives

Have a tough problem, ask others for their input. Specifically, don’t just ask, “what would you do?” or even worse, “what would you do if you were me?”; instead ask people to discuss and explore the problem from their perspective. Ask them what they see as the issues, the opportunities or the significant parts of the problem. You can ask your team, your spouse or your neighbor. There is always another angle to consider when looking at the situation. The more angles you have considered and seen, the more options you will identify and the better you will understand the implications of whatever decision you choose.

Consider Both Short and Long Term Implications

Think about the decision both in terms of the expedient, immediate result and the long term too. When we focus on only one of these two time horizons we often leave unintended consequences in our wake. By looking at both perspectives, we may significantly clarify the situation and often the best decision becomes clearer.

Sleep on It

Your experience and the research shows this to be effective. Most really hard decisions, certainly the type we are talking about here, don’t require an answer within five minutes, so don’t try to make it that fast. Gather some information and do the three steps mentioned above, and go over those thoughts and perhaps your notes right before going to bed. Then let your subconscious mind work on the solution. Doing this gives you mental time to relax and not over-react, and it also gives your magnificently powerful subconscious mind time to work on the solution for you.

Map Against Your Values

Before you make your final decision, make sure you consider it against your values – personal and organizational. If the decision doesn’t align closely with your values, or even conflicts with them, you have a major red flag! Considering your values can be done early when looking at options to truly consider, and at the end of your thought process to make sure you don’t make a major error.

Pray About It

You may use different words here, or you may not believe in this step. For me and many leaders I know, including this step to seek guidance from a Higher source is critical to ultimate decision-making success. Actually this step can help with every other step mentioned above if you add this to your process.

There is likely nothing here you haven’t heard of or perhaps even done. The value here may be less in the novelty than in the reminder or the idea of doing all of these things consciously rather than haphazardly or inconsistently. The decision will still be yours, but these steps will help you make a more informed, effective and conscious decision – and because of that, likely a better one.


Learn more strategies and methods for making tough decisions successfully.


 

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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